Garance App app not working? crashes or has problems?

Garance App Status

Last Updated on 2021-09-29 by ARETE

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Common Garance App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Garance App app on iOS and Android devices. Solve all Garance App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Garance App iPhone Issues and Solutions

Garance App iOS app crashes, not working, errors
Garance App iOS app network issues
Garance App on iOS has black/white screen

Garance App Android App Issues and Solutions

Garance App has errors/crashing/not working
Garance App server network connectivity issues
Garance App has black screen

Garance App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Garance App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Garance App app crashes or not working on Iphone (iOS):

Close and restart the Garance App app on iPhone
Update Garance App app to the Latest Version for iOS
Uninstall and reinstall Garance App iPhone app
Update your iPhone to the latest iOS version

Fix Garance App on iPhone unable to connect to server/internet connection issues::

To resolve Garance App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Garance App black/white screen (blank screen) on iPhone:

Follow the Garance App iOS app troubleshooting guide Here →

Garance App Android App Issues and Solutions

Fix Garance App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Garance App app issues:

Force Stop the Garance App App
1. On android, goto "Settings" » click Garance App app. » click "Force Stop".

Update Garance App to the latest version on PlayStore

Clear Garance App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Garance App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Garance App.

Fix Garance App unable to contact server/ Garance App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Garance App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Garance App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Garance App on android.

Solve Garance App black/white screens issue on Android:

Follow the Garance App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ARETE, developers of Garance App.