UV Index app not working? crashes or has problems?

UV Index Status

Last Updated on 2019-12-10 by Piet Jonas

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Common UV Index Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UV Index app on iOS and Android devices. Solve all UV Index app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UV Index iPhone Issues and Solutions

UV Index iOS app crashes, not working, errors
UV Index iOS app network issues
UV Index on iOS has black/white screen

UV Index Android App Issues and Solutions

UV Index has errors/crashing/not working
UV Index server network connectivity issues
UV Index has black screen

UV Index iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UV Index app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UV Index app crashes or not working on Iphone (iOS):

Close and restart the UV Index app on iPhone
Update UV Index app to the Latest Version for iOS
Uninstall and reinstall UV Index iPhone app
Update your iPhone to the latest iOS version

Fix UV Index on iPhone unable to connect to server/internet connection issues::

To resolve UV Index network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UV Index black/white screen (blank screen) on iPhone:

Follow the UV Index iOS app troubleshooting guide Here →

UV Index Android App Issues and Solutions

Fix UV Index not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UV Index app issues:

Force Stop the UV Index App
1. On android, goto "Settings" » click UV Index app. » click "Force Stop".

Update UV Index to the latest version on PlayStore

Clear UV Index App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UV Index app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UV Index.

Fix UV Index unable to contact server/ UV Index internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UV Index » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UV Index » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UV Index on android.

Solve UV Index black/white screens issue on Android:

Follow the UV Index android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Piet Jonas, developers of UV Index.

About this app

This application shows the local UV Index at noon for your current location. The background color changes with the UV Index.