Butlr app not working? crashes or has problems?

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Last Updated on 2022-03-03 by Butlr Ltd

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Common Butlr Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Butlr app on iOS and Android devices. Solve all Butlr app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Butlr iPhone Issues and Solutions

Butlr iOS app crashes, not working, errors
Butlr iOS app network issues
Butlr on iOS has black/white screen

Butlr Android App Issues and Solutions

Butlr has errors/crashing/not working
Butlr server network connectivity issues
Butlr has black screen

Butlr iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Butlr app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Butlr app crashes or not working on Iphone (iOS):

Close and restart the Butlr app on iPhone
Update Butlr app to the Latest Version for iOS
Uninstall and reinstall Butlr iPhone app
Update your iPhone to the latest iOS version

Fix Butlr on iPhone unable to connect to server/internet connection issues::

To resolve Butlr network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Butlr black/white screen (blank screen) on iPhone:

Follow the Butlr iOS app troubleshooting guide Here →

Butlr Android App Issues and Solutions

Fix Butlr not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Butlr app issues:

Force Stop the Butlr App
1. On android, goto "Settings" » click Butlr app. » click "Force Stop".

Update Butlr to the latest version on PlayStore

Clear Butlr App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Butlr app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Butlr.

Fix Butlr unable to contact server/ Butlr internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Butlr » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Butlr » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Butlr on android.

Solve Butlr black/white screens issue on Android:

Follow the Butlr android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Butlr Ltd, developers of Butlr.

About this app

Send your order directly to the venue, never wait to be served again. this app brings the dining out experience into the 21st century, one app for all venues. Order from your phone, forget the queues and forget about the wait to pay your bill. Whether that’s your local pub, fancy-Italian or the trendiest bar in town, we’ve got you covered. Rejoice, as ordering anywhere becomes seamless with your personal this app. It only takes a few taps.