Kylie Skin app not working? crashes or has problems?

Kylie Skin Status

Last Updated on 2021-01-12 by Kylie Cosmetics

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Common Kylie Skin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kylie Skin app on iOS and Android devices. Solve all Kylie Skin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kylie Skin iPhone Issues and Solutions

Kylie Skin iOS app crashes, not working, errors
Kylie Skin iOS app network issues
Kylie Skin on iOS has black/white screen

Kylie Skin Android App Issues and Solutions

Kylie Skin has errors/crashing/not working
Kylie Skin server network connectivity issues
Kylie Skin has black screen

Kylie Skin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kylie Skin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kylie Skin app crashes or not working on Iphone (iOS):

Close and restart the Kylie Skin app on iPhone
Update Kylie Skin app to the Latest Version for iOS
Uninstall and reinstall Kylie Skin iPhone app
Update your iPhone to the latest iOS version

Fix Kylie Skin on iPhone unable to connect to server/internet connection issues::

To resolve Kylie Skin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kylie Skin black/white screen (blank screen) on iPhone:

Follow the Kylie Skin iOS app troubleshooting guide Here →

Kylie Skin Android App Issues and Solutions

Fix Kylie Skin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kylie Skin app issues:

Force Stop the Kylie Skin App
1. On android, goto "Settings" » click Kylie Skin app. » click "Force Stop".

Update Kylie Skin to the latest version on PlayStore

Clear Kylie Skin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kylie Skin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kylie Skin.

Fix Kylie Skin unable to contact server/ Kylie Skin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kylie Skin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kylie Skin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kylie Skin on android.

Solve Kylie Skin black/white screens issue on Android:

Follow the Kylie Skin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kylie Cosmetics, developers of Kylie Skin.

About this app

Skincare and makeup go hand in hand and Kylie Skin was something I dreamt up soon after Kylie Cosmetics. Building my makeup line from the ground up has taught me a lot and I’m so blessed with that knowledge to apply to my brand new company! Everything is cruelty free, vegan, gluten free, paraben and sulfate free and suitable for all skin types. Birthing a whole new team, manufacturing, fulfillment etc. separate from my cosmetics line was challenging but here we are! I’ve been working on this for what feels like a lifetime so I can’t believe it’s finally here! Make sure you follow @this app to stay updated. I got the best of the best for you guys! So much love went into this. It all starts with skin. xo, Kylie.