Aily app not working? crashes or has problems?

Aily Status

Last Updated on 2023-04-07 by PIERRE FABRE DERMO-COSMETIQUE

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Common Aily Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Aily app on iOS and Android devices. Solve all Aily app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Aily iPhone Issues and Solutions

Aily iOS app crashes, not working, errors
Aily iOS app network issues
Aily on iOS has black/white screen

Aily Android App Issues and Solutions

Aily has errors/crashing/not working
Aily server network connectivity issues
Aily has black screen

Aily iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Aily app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Aily app crashes or not working on Iphone (iOS):

Close and restart the Aily app on iPhone
Update Aily app to the Latest Version for iOS
Uninstall and reinstall Aily iPhone app
Update your iPhone to the latest iOS version

Fix Aily on iPhone unable to connect to server/internet connection issues::

To resolve Aily network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Aily black/white screen (blank screen) on iPhone:

Follow the Aily iOS app troubleshooting guide Here →

Aily Android App Issues and Solutions

Fix Aily not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Aily app issues:

Force Stop the Aily App
1. On android, goto "Settings" » click Aily app. » click "Force Stop".

Update Aily to the latest version on PlayStore

Clear Aily App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Aily app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Aily.

Fix Aily unable to contact server/ Aily internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Aily » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Aily » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Aily on android.

Solve Aily black/white screens issue on Android:

Follow the Aily android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PIERRE FABRE DERMO-COSMETIQUE, developers of Aily.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Aily Website

Privacy Policy: https://www.freeprivacypolicy.com/live/66586295-9bd3-4895-9fbd-c671023c5fa7

Developer: Aily Labs

About this app

How to not get frustrated or confused while taking my treatment... this app is an application that supports you daily and helps you better cope with your acne. - Available 24/7, this app answers all of your acne-related questions. - Plan all your reminders to monitor and optimize your treatment: doctor's appointments, treatment alerts, contraception alerts, ... - Follow the progress of your acne over time and stay motivated: self-assessment. - If you want or need your parents' support, share access. By sharing access of reminders and calendar, they will help you keep track of your acne and treatments (optional). Why do I have acne? How can I get rid of it? What make-up? What diet?