B’Sign app not working? crashes or has problems?

B’Sign Status

Published by BMCE Bank on 2023-11-29

B’Sign est une application mobile conçue afin de sécuriser vos opérations
en ligne à travers les plateformes BANK OF AFRICA - BMCE GROUP. B’Sign est
une application hautement sécurisée et protégée à travers un code PIN ou
une authentification biométrique.

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Common B’Sign Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot B’Sign app on iOS and Android devices. Solve all B’Sign app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

B’Sign iPhone Issues and Solutions

B’Sign iOS app crashes, not working, errors
B’Sign iOS app network issues
B’Sign on iOS has black/white screen

B’Sign Android App Issues and Solutions

B’Sign has errors/crashing/not working
B’Sign server network connectivity issues
B’Sign has black screen

B’Sign iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever B’Sign app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix B’Sign app crashes or not working on Iphone (iOS):

Close and restart the B’Sign app on iPhone
Update B’Sign app to the Latest Version for iOS
Uninstall and reinstall B’Sign iPhone app
Update your iPhone to the latest iOS version

Fix B’Sign on iPhone unable to connect to server/internet connection issues::

To resolve B’Sign network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix B’Sign black/white screen (blank screen) on iPhone:

Follow the B’Sign iOS app troubleshooting guide Here →

B’Sign Android App Issues and Solutions

Fix B’Sign not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent B’Sign app issues:

Force Stop the B’Sign App
1. On android, goto "Settings" » click B’Sign app. » click "Force Stop".

Update B’Sign to the latest version on PlayStore

Clear B’Sign App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "B’Sign app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch B’Sign.

Fix B’Sign unable to contact server/ B’Sign internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click B’Sign » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got B’Sign » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch B’Sign on android.

Solve B’Sign black/white screens issue on Android:

Follow the B’Sign android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BMCE Bank, developers of B’Sign.

71.43% Contact Match

Developer: BANK OF AFRICA - BMCE GROUP

E-Mail: [email protected]

Website: Visit B’Sign Website

About this app

B’Sign est une application mobile conçue afin de sécuriser vos opérations en ligne à travers les plateformes BANK OF AFRICA - BMCE GROUP. B’Sign est une application hautement sécurisée et protégée à travers un code PIN ou une authentification biométrique.