Connection Defender app not working? crashes or has problems?

Connection Defender Status

Last Updated on 2019-11-30 by Tetiana Ruzhynska

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Common Connection Defender Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Connection Defender app on iOS and Android devices. Solve all Connection Defender app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Connection Defender iPhone Issues and Solutions

Connection Defender iOS app crashes, not working, errors
Connection Defender iOS app network issues
Connection Defender on iOS has black/white screen

Connection Defender Android App Issues and Solutions

Connection Defender has errors/crashing/not working
Connection Defender server network connectivity issues
Connection Defender has black screen

Connection Defender iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Connection Defender app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Connection Defender app crashes or not working on Iphone (iOS):

Close and restart the Connection Defender app on iPhone
Update Connection Defender app to the Latest Version for iOS
Uninstall and reinstall Connection Defender iPhone app
Update your iPhone to the latest iOS version

Fix Connection Defender on iPhone unable to connect to server/internet connection issues::

To resolve Connection Defender network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Connection Defender black/white screen (blank screen) on iPhone:

Follow the Connection Defender iOS app troubleshooting guide Here →

Connection Defender Android App Issues and Solutions

Fix Connection Defender not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Connection Defender app issues:

Force Stop the Connection Defender App
1. On android, goto "Settings" » click Connection Defender app. » click "Force Stop".

Update Connection Defender to the latest version on PlayStore

Clear Connection Defender App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Connection Defender app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Connection Defender.

Fix Connection Defender unable to contact server/ Connection Defender internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Connection Defender » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Connection Defender » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Connection Defender on android.

Solve Connection Defender black/white screens issue on Android:

Follow the Connection Defender android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tetiana Ruzhynska, developers of Connection Defender.

About this app

Enjoy faster web page performance, save money on your data usage, and extend your battery life with Connection Defender. We truly believe in continuous improvement, whether it’s our database of sites or adding new features to make your web experience smoother. A highly intuitive interface with easy setup for not so tech savvy users. It provides you with information on the exact number of threats it has blocked you from. Backed by a 24/7 support and highly responsive support team.