Ojen app not working? crashes or has problems?

Ojen Status

Last Updated on 2020-04-15 by Ojen Water Company

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Common Ojen Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ojen app on iOS and Android devices. Solve all Ojen app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ojen iPhone Issues and Solutions

Ojen iOS app crashes, not working, errors
Ojen iOS app network issues
Ojen on iOS has black/white screen

Ojen Android App Issues and Solutions

Ojen has errors/crashing/not working
Ojen server network connectivity issues
Ojen has black screen

Ojen iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ojen app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ojen app crashes or not working on Iphone (iOS):

Close and restart the Ojen app on iPhone
Update Ojen app to the Latest Version for iOS
Uninstall and reinstall Ojen iPhone app
Update your iPhone to the latest iOS version

Fix Ojen on iPhone unable to connect to server/internet connection issues::

To resolve Ojen network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ojen black/white screen (blank screen) on iPhone:

Follow the Ojen iOS app troubleshooting guide Here →

Ojen Android App Issues and Solutions

Fix Ojen not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ojen app issues:

Force Stop the Ojen App
1. On android, goto "Settings" » click Ojen app. » click "Force Stop".

Update Ojen to the latest version on PlayStore

Clear Ojen App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ojen app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ojen.

Fix Ojen unable to contact server/ Ojen internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ojen » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ojen » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ojen on android.

Solve Ojen black/white screens issue on Android:

Follow the Ojen android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ojen Water Company, developers of Ojen.

About this app

this app is water company and Ojen is to take orders from customers. customers can register or login and then select their delivery location. Delivery location is required for Ojen and customers have option to use device location or select manually. Once order is placed, customers can track and review the current status of order.