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Published by Mona Enterprise Inc

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Common VPN Valley Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN Valley app on iOS and Android devices. Solve all VPN Valley app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VPN Valley iPhone Issues and Solutions

VPN Valley iOS app crashes, not working, errors
VPN Valley iOS app network issues
VPN Valley on iOS has black/white screen

VPN Valley Android App Issues and Solutions

VPN Valley has errors/crashing/not working
VPN Valley server network connectivity issues
VPN Valley has black screen

VPN Valley iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VPN Valley app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VPN Valley app crashes or not working on Iphone (iOS):

Close and restart the VPN Valley app on iPhone
Update VPN Valley app to the Latest Version for iOS
Uninstall and reinstall VPN Valley iPhone app
Update your iPhone to the latest iOS version

Fix VPN Valley on iPhone unable to connect to server/internet connection issues::

To resolve VPN Valley network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VPN Valley black/white screen (blank screen) on iPhone:

Follow the VPN Valley iOS app troubleshooting guide Here →

VPN Valley Android App Issues and Solutions

Fix VPN Valley not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VPN Valley app issues:

Force Stop the VPN Valley App
1. On android, goto "Settings" » click VPN Valley app. » click "Force Stop".

Update VPN Valley to the latest version on PlayStore

Clear VPN Valley App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VPN Valley app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VPN Valley.

Fix VPN Valley unable to contact server/ VPN Valley internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VPN Valley » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VPN Valley » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN Valley on android.

Solve VPN Valley black/white screens issue on Android:

Follow the VPN Valley android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mona Enterprise Inc, developers of VPN Valley.

20% Contact Match

Developer: NortonMobile

E-Mail: [email protected]

Website: Visit VPN Valley Website

About this app

VPN Valley protects your IP address and makes sure that no one else can see which websites you visit or what files you download. VPN Valley encrypts all your internet activity making it impossible for ISP's, Government, Hackers to spy your data. Enjoy fast and stable connection anywhere. - Length of subscription: one year; one month; one week. Copyright © 2021 Valley VPN. All Rights Reserved.