eReader app not working? crashes or has problems?

eReader Status

Last Updated on 2020-09-17 by Wuhan Jindu Technology Co., Ltd.

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Common eReader Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eReader app on iOS and Android devices. Solve all eReader app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eReader iPhone Issues and Solutions

eReader iOS app crashes, not working, errors
eReader iOS app network issues
eReader on iOS has black/white screen

eReader Android App Issues and Solutions

eReader has errors/crashing/not working
eReader server network connectivity issues
eReader has black screen

eReader iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eReader app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eReader app crashes or not working on Iphone (iOS):

Close and restart the eReader app on iPhone
Update eReader app to the Latest Version for iOS
Uninstall and reinstall eReader iPhone app
Update your iPhone to the latest iOS version

Fix eReader on iPhone unable to connect to server/internet connection issues::

To resolve eReader network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eReader black/white screen (blank screen) on iPhone:

Follow the eReader iOS app troubleshooting guide Here →

eReader Android App Issues and Solutions

Fix eReader not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eReader app issues:

Force Stop the eReader App
1. On android, goto "Settings" » click eReader app. » click "Force Stop".

Update eReader to the latest version on PlayStore

Clear eReader App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eReader app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eReader.

Fix eReader unable to contact server/ eReader internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eReader » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eReader » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eReader on android.

Solve eReader black/white screens issue on Android:

Follow the eReader android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wuhan Jindu Technology Co., Ltd., developers of eReader.

About this app

Easily adjust font spacing, line spacing, reading display area and so on! - ! Easily adjust font spacing, line spacing, reading display area and so on! - Support most kinds of ebook formats: epub, PDF, azw, mobi, Azw3, PRC, Pobi, txt, etc. . - Support Multiple ways to import E-BOOKS: WI-FI book transfer, Browser to find books, local import, Google Drive import, Dropbox import. - Support to add highlights and notes while reading, Take notes whenever you want to. - Be perfect for iOS13 in dark mode. - Support intelligent adjustment of color mode and screen brightness while reading, and manual adjustment of screen brightness, color mode, font, color, font size and page mode. - Support Local, cloud book search.