OPTAVIA Events app not working? crashes or has problems?

OPTAVIA Events Status

Last Updated on 2022-07-20 by Medifast, Inc.

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Common OPTAVIA Events Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OPTAVIA Events app on iOS and Android devices. Solve all OPTAVIA Events app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OPTAVIA Events iPhone Issues and Solutions

OPTAVIA Events iOS app crashes, not working, errors
OPTAVIA Events iOS app network issues
OPTAVIA Events on iOS has black/white screen

OPTAVIA Events Android App Issues and Solutions

OPTAVIA Events has errors/crashing/not working
OPTAVIA Events server network connectivity issues
OPTAVIA Events has black screen

OPTAVIA Events iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OPTAVIA Events app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OPTAVIA Events app crashes or not working on Iphone (iOS):

Close and restart the OPTAVIA Events app on iPhone
Update OPTAVIA Events app to the Latest Version for iOS
Uninstall and reinstall OPTAVIA Events iPhone app
Update your iPhone to the latest iOS version

Fix OPTAVIA Events on iPhone unable to connect to server/internet connection issues::

To resolve OPTAVIA Events network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OPTAVIA Events black/white screen (blank screen) on iPhone:

Follow the OPTAVIA Events iOS app troubleshooting guide Here →

OPTAVIA Events Android App Issues and Solutions

Fix OPTAVIA Events not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OPTAVIA Events app issues:

Force Stop the OPTAVIA Events App
1. On android, goto "Settings" » click OPTAVIA Events app. » click "Force Stop".

Update OPTAVIA Events to the latest version on PlayStore

Clear OPTAVIA Events App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OPTAVIA Events app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OPTAVIA Events.

Fix OPTAVIA Events unable to contact server/ OPTAVIA Events internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OPTAVIA Events » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OPTAVIA Events » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OPTAVIA Events on android.

Solve OPTAVIA Events black/white screens issue on Android:

Follow the OPTAVIA Events android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Medifast, Inc., developers of OPTAVIA Events.

About this app

This mobile app will enhance your event experience by bringing you up-to-date event information about our schedule, speakers, store, things to do, and so much more, right to your fingertips!