SuperFX app not working? crashes or has problems?

SuperFX Status

Last Updated on 2020-01-03 by Wuhan Bigebang Technology Co., Ltd.

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Common SuperFX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SuperFX app on iOS and Android devices. Solve all SuperFX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SuperFX iPhone Issues and Solutions

SuperFX iOS app crashes, not working, errors
SuperFX iOS app network issues
SuperFX on iOS has black/white screen

SuperFX Android App Issues and Solutions

SuperFX has errors/crashing/not working
SuperFX server network connectivity issues
SuperFX has black screen

SuperFX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SuperFX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SuperFX app crashes or not working on Iphone (iOS):

Close and restart the SuperFX app on iPhone
Update SuperFX app to the Latest Version for iOS
Uninstall and reinstall SuperFX iPhone app
Update your iPhone to the latest iOS version

Fix SuperFX on iPhone unable to connect to server/internet connection issues::

To resolve SuperFX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SuperFX black/white screen (blank screen) on iPhone:

Follow the SuperFX iOS app troubleshooting guide Here →

SuperFX Android App Issues and Solutions

Fix SuperFX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SuperFX app issues:

Force Stop the SuperFX App
1. On android, goto "Settings" » click SuperFX app. » click "Force Stop".

Update SuperFX to the latest version on PlayStore

Clear SuperFX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SuperFX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SuperFX.

Fix SuperFX unable to contact server/ SuperFX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SuperFX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SuperFX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SuperFX on android.

Solve SuperFX black/white screens issue on Android:

Follow the SuperFX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wuhan Bigebang Technology Co., Ltd., developers of SuperFX.

About this app

You will know how fun and easy to make high quality special effects videos! -Then with a simple press and hold, the state-of-the-art motion tracking AI will add amazing effects to your movements. Smart editor for adding effects to your videos. Boost your video quality to a higher level! Download this app now and start your blockbuster production!