WV app not working? crashes or has problems?

WV Status

Last Updated on 2020-10-06 by WorldVentures

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Common WV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WV app on iOS and Android devices. Solve all WV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WV iPhone Issues and Solutions

WV iOS app crashes, not working, errors
WV iOS app network issues
WV on iOS has black/white screen

WV Android App Issues and Solutions

WV has errors/crashing/not working
WV server network connectivity issues
WV has black screen

WV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WV app crashes or not working on Iphone (iOS):

Close and restart the WV app on iPhone
Update WV app to the Latest Version for iOS
Uninstall and reinstall WV iPhone app
Update your iPhone to the latest iOS version

Fix WV on iPhone unable to connect to server/internet connection issues::

To resolve WV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WV black/white screen (blank screen) on iPhone:

Follow the WV iOS app troubleshooting guide Here →

WV Android App Issues and Solutions

Fix WV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WV app issues:

Force Stop the WV App
1. On android, goto "Settings" » click WV app. » click "Force Stop".

Update WV to the latest version on PlayStore

Clear WV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WV.

Fix WV unable to contact server/ WV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WV on android.

Solve WV black/white screens issue on Android:

Follow the WV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WorldVentures, developers of WV.