Yiim app not working? crashes or has problems?

Yiim Status

Last Updated on 2020-03-04 by Ludivine Frimigacci-Stephanopoli

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Common Yiim Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Yiim app on iOS and Android devices. Solve all Yiim app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Yiim iPhone Issues and Solutions

Yiim iOS app crashes, not working, errors
Yiim iOS app network issues
Yiim on iOS has black/white screen

Yiim Android App Issues and Solutions

Yiim has errors/crashing/not working
Yiim server network connectivity issues
Yiim has black screen

Yiim iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Yiim app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Yiim app crashes or not working on Iphone (iOS):

Close and restart the Yiim app on iPhone
Update Yiim app to the Latest Version for iOS
Uninstall and reinstall Yiim iPhone app
Update your iPhone to the latest iOS version

Fix Yiim on iPhone unable to connect to server/internet connection issues::

To resolve Yiim network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Yiim black/white screen (blank screen) on iPhone:

Follow the Yiim iOS app troubleshooting guide Here →

Yiim Android App Issues and Solutions

Fix Yiim not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Yiim app issues:

Force Stop the Yiim App
1. On android, goto "Settings" » click Yiim app. » click "Force Stop".

Update Yiim to the latest version on PlayStore

Clear Yiim App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Yiim app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Yiim.

Fix Yiim unable to contact server/ Yiim internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Yiim » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Yiim » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Yiim on android.

Solve Yiim black/white screens issue on Android:

Follow the Yiim android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ludivine Frimigacci-Stephanopoli, developers of Yiim.

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