Jump Run app not working? crashes or has problems?

Jump Run Status

Last Updated on 2020-10-05 by Hlad Matej

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Common Jump Run Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jump Run app on iOS and Android devices. Solve all Jump Run app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jump Run iPhone Issues and Solutions

Jump Run iOS app crashes, not working, errors
Jump Run iOS app network issues
Jump Run on iOS has black/white screen

Jump Run Android App Issues and Solutions

Jump Run has errors/crashing/not working
Jump Run server network connectivity issues
Jump Run has black screen

Jump Run iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jump Run app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jump Run app crashes or not working on Iphone (iOS):

Close and restart the Jump Run app on iPhone
Update Jump Run app to the Latest Version for iOS
Uninstall and reinstall Jump Run iPhone app
Update your iPhone to the latest iOS version

Fix Jump Run on iPhone unable to connect to server/internet connection issues::

To resolve Jump Run network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jump Run black/white screen (blank screen) on iPhone:

Follow the Jump Run iOS app troubleshooting guide Here →

Jump Run Android App Issues and Solutions

Fix Jump Run not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jump Run app issues:

Force Stop the Jump Run App
1. On android, goto "Settings" » click Jump Run app. » click "Force Stop".

Update Jump Run to the latest version on PlayStore

Clear Jump Run App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jump Run app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jump Run.

Fix Jump Run unable to contact server/ Jump Run internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jump Run » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jump Run » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jump Run on android.

Solve Jump Run black/white screens issue on Android:

Follow the Jump Run android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hlad Matej, developers of Jump Run.

About this app

Jump Run is a fun and addictive endless runner game where you have to rescue the captured animals that are trapped by the evil witch. All you have to do is tap on the screen to jump and run. Ready for the challenge? Download the game today for FREE and start rescuing the little poor animals and become the jumping hero. Enjoy!