Haptrix Status

Last Updated on 2023-05-13 by nthState

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Common Haptrix Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Haptrix app on iOS and Android devices. Solve all Haptrix app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Haptrix iPhone Issues and Solutions

Haptrix iOS app crashes, not working, errors
Haptrix iOS app network issues
Haptrix on iOS has black/white screen

Haptrix Android App Issues and Solutions

Haptrix has errors/crashing/not working
Haptrix server network connectivity issues
Haptrix has black screen

Haptrix iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Haptrix app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Haptrix app crashes or not working on Iphone (iOS):

Close and restart the Haptrix app on iPhone
Update Haptrix app to the Latest Version for iOS
Uninstall and reinstall Haptrix iPhone app
Update your iPhone to the latest iOS version

Fix Haptrix on iPhone unable to connect to server/internet connection issues::

To resolve Haptrix network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Haptrix black/white screen (blank screen) on iPhone:

Follow the Haptrix iOS app troubleshooting guide Here →

Haptrix Android App Issues and Solutions

Fix Haptrix not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Haptrix app issues:

Force Stop the Haptrix App
1. On android, goto "Settings" » click Haptrix app. » click "Force Stop".

Update Haptrix to the latest version on PlayStore

Clear Haptrix App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Haptrix app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Haptrix.

Fix Haptrix unable to contact server/ Haptrix internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Haptrix » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Haptrix » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Haptrix on android.

Solve Haptrix black/white screens issue on Android:

Follow the Haptrix android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at nthState, developers of Haptrix.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OptumRx Website

Privacy Policy: https://www.optumrx.com/public/public-privacy

Developer: Optum Inc.

About this app

You can browse other users creations or search for one to suit your needs. They can use this code in the Audition screen to load a specific set of Haptics. Pair Haptrix with the macOS companion app, feel the haptic feedback and listen to the audio produced as you edit your Core Haptics file. 2. 3.