ChatHistory app not working? crashes or has problems?

ChatHistory Status

Last Updated on 2019-08-26 by techprimate GmbH & Co. KG

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Common ChatHistory Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ChatHistory app on iOS and Android devices. Solve all ChatHistory app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ChatHistory iPhone Issues and Solutions

ChatHistory iOS app crashes, not working, errors
ChatHistory iOS app network issues
ChatHistory on iOS has black/white screen

ChatHistory Android App Issues and Solutions

ChatHistory has errors/crashing/not working
ChatHistory server network connectivity issues
ChatHistory has black screen

ChatHistory iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ChatHistory app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ChatHistory app crashes or not working on Iphone (iOS):

Close and restart the ChatHistory app on iPhone
Update ChatHistory app to the Latest Version for iOS
Uninstall and reinstall ChatHistory iPhone app
Update your iPhone to the latest iOS version

Fix ChatHistory on iPhone unable to connect to server/internet connection issues::

To resolve ChatHistory network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ChatHistory black/white screen (blank screen) on iPhone:

Follow the ChatHistory iOS app troubleshooting guide Here →

ChatHistory Android App Issues and Solutions

Fix ChatHistory not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ChatHistory app issues:

Force Stop the ChatHistory App
1. On android, goto "Settings" » click ChatHistory app. » click "Force Stop".

Update ChatHistory to the latest version on PlayStore

Clear ChatHistory App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ChatHistory app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ChatHistory.

Fix ChatHistory unable to contact server/ ChatHistory internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ChatHistory » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ChatHistory » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ChatHistory on android.

Solve ChatHistory black/white screens issue on Android:

Follow the ChatHistory android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at techprimate GmbH & Co. KG, developers of ChatHistory.

About this app

Create fully customisable PDF documents with the best moments, photos, videos, GIFs and stickers to always remember your story! this app takes your WhatsApp Chat history and creates a book out of it... without them EVER leaving your phone!