Deep Instinct app not working? crashes or has problems?

Deep Instinct Status

Last Updated on 2022-06-14 by Deep Instinct

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Common Deep Instinct Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Deep Instinct app on iOS and Android devices. Solve all Deep Instinct app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Deep Instinct iPhone Issues and Solutions

Deep Instinct iOS app crashes, not working, errors
Deep Instinct iOS app network issues
Deep Instinct on iOS has black/white screen

Deep Instinct Android App Issues and Solutions

Deep Instinct has errors/crashing/not working
Deep Instinct server network connectivity issues
Deep Instinct has black screen

Deep Instinct iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Deep Instinct app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Deep Instinct app crashes or not working on Iphone (iOS):

Close and restart the Deep Instinct app on iPhone
Update Deep Instinct app to the Latest Version for iOS
Uninstall and reinstall Deep Instinct iPhone app
Update your iPhone to the latest iOS version

Fix Deep Instinct on iPhone unable to connect to server/internet connection issues::

To resolve Deep Instinct network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Deep Instinct black/white screen (blank screen) on iPhone:

Follow the Deep Instinct iOS app troubleshooting guide Here →

Deep Instinct Android App Issues and Solutions

Fix Deep Instinct not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Deep Instinct app issues:

Force Stop the Deep Instinct App
1. On android, goto "Settings" » click Deep Instinct app. » click "Force Stop".

Update Deep Instinct to the latest version on PlayStore

Clear Deep Instinct App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Deep Instinct app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Deep Instinct.

Fix Deep Instinct unable to contact server/ Deep Instinct internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Deep Instinct » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Deep Instinct » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Deep Instinct on android.

Solve Deep Instinct black/white screens issue on Android:

Follow the Deep Instinct android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deep Instinct, developers of Deep Instinct.

About this app

The solution is for enterprises that purchase the solution for the whole organization and is managed from the organizational management server. *** DeepInstinct is only for employees of organizations using Deep Instinct, and it requires an activation key. Deep Instinct's application enforces policies and compliance for organisational employees.