The Only app not working? crashes or has problems?

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Last Updated on 2020-03-30 by The Only

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Common The Only Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Only app on iOS and Android devices. Solve all The Only app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Only iPhone Issues and Solutions

The Only iOS app crashes, not working, errors
The Only iOS app network issues
The Only on iOS has black/white screen

The Only Android App Issues and Solutions

The Only has errors/crashing/not working
The Only server network connectivity issues
The Only has black screen

The Only iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Only app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Only app crashes or not working on Iphone (iOS):

Close and restart the The Only app on iPhone
Update The Only app to the Latest Version for iOS
Uninstall and reinstall The Only iPhone app
Update your iPhone to the latest iOS version

Fix The Only on iPhone unable to connect to server/internet connection issues::

To resolve The Only network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Only black/white screen (blank screen) on iPhone:

Follow the The Only iOS app troubleshooting guide Here →

The Only Android App Issues and Solutions

Fix The Only not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Only app issues:

Force Stop the The Only App
1. On android, goto "Settings" » click The Only app. » click "Force Stop".

Update The Only to the latest version on PlayStore

Clear The Only App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Only app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Only.

Fix The Only unable to contact server/ The Only internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Only » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Only » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Only on android.

Solve The Only black/white screens issue on Android:

Follow the The Only android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Only, developers of The Only.

Verified email

Contact e-Mail: [email protected]

About this app

Afin de vous satisfaire nous souhaitons aussi que vos produits préférés soient dans notre gamme et que vous puissiez bénéficier de nos services en permanence, pour cela n’hésitez pas à nous en faire part sur contact@the-only. fr. Vous remarquerez rapidement qu'il est bien plus efficace et compétitif de se faire livrer ses courses sur The Only plutôt que de vous déplacer dans votre commerce de proximité ! Nos équipes travaillent au maximum pour vous proposer un service nouveau et conçu afin de changer vos habitudes ! Notre objectif est de vous livrer dans les deux heures vos courses d’appoints ! Une envie de dernière minute, la nécessité d’un produit en urgence, The Only est aussi pratique pour ces situations ! Vous serez très vite surpris par sa simplicité et rapidité ! The Only est une application proposant un service de livraison de courses. Vous aimez notre application et ses services, laissez nous un avis et dites nous comment nous pouvons encore l’améliorer pour vous.