Motawasel app not working? crashes or has problems?

Motawasel Status

Last Updated on 2021-06-08 by AL ZAHRA (PVT) HOSPITAL DUBAI (LLC)

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Common Motawasel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Motawasel app on iOS and Android devices. Solve all Motawasel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Motawasel iPhone Issues and Solutions

Motawasel iOS app crashes, not working, errors
Motawasel iOS app network issues
Motawasel on iOS has black/white screen

Motawasel Android App Issues and Solutions

Motawasel has errors/crashing/not working
Motawasel server network connectivity issues
Motawasel has black screen

Motawasel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Motawasel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Motawasel app crashes or not working on Iphone (iOS):

Close and restart the Motawasel app on iPhone
Update Motawasel app to the Latest Version for iOS
Uninstall and reinstall Motawasel iPhone app
Update your iPhone to the latest iOS version

Fix Motawasel on iPhone unable to connect to server/internet connection issues::

To resolve Motawasel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Motawasel black/white screen (blank screen) on iPhone:

Follow the Motawasel iOS app troubleshooting guide Here →

Motawasel Android App Issues and Solutions

Fix Motawasel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Motawasel app issues:

Force Stop the Motawasel App
1. On android, goto "Settings" » click Motawasel app. » click "Force Stop".

Update Motawasel to the latest version on PlayStore

Clear Motawasel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Motawasel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Motawasel.

Fix Motawasel unable to contact server/ Motawasel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Motawasel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Motawasel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Motawasel on android.

Solve Motawasel black/white screens issue on Android:

Follow the Motawasel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AL ZAHRA (PVT) HOSPITAL DUBAI (LLC), developers of Motawasel.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Motawasel Website

Privacy Policy: https://apps.azhd.ae/patientapp/privacy/PrivacyPolicy.htm

Developer: MIMSYS Technologies

About this app

● Read about the Al Zahra Hospital doctors, their areas of expertise and their achievements. ● Search for available appointment slots of the Al Zahra Hospital doctors and book appointments with them. ● The Health packages offered by the Al Zahra Hospital. ● Pre-register any patient to save time at the registration desk. ● Patient can also book appointments using the pre-registration.