Toulouse app not working? crashes or has problems?

Toulouse Status

Published by Mairie de Toulouse

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Common Toulouse Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Toulouse app on iOS and Android devices. Solve all Toulouse app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Toulouse iPhone Issues and Solutions

Toulouse iOS app crashes, not working, errors
Toulouse iOS app network issues
Toulouse on iOS has black/white screen

Toulouse Android App Issues and Solutions

Toulouse has errors/crashing/not working
Toulouse server network connectivity issues
Toulouse has black screen

Toulouse iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Toulouse app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Toulouse app crashes or not working on Iphone (iOS):

Close and restart the Toulouse app on iPhone
Update Toulouse app to the Latest Version for iOS
Uninstall and reinstall Toulouse iPhone app
Update your iPhone to the latest iOS version

Fix Toulouse on iPhone unable to connect to server/internet connection issues::

To resolve Toulouse network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Toulouse black/white screen (blank screen) on iPhone:

Follow the Toulouse iOS app troubleshooting guide Here →

Toulouse Android App Issues and Solutions

Fix Toulouse not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Toulouse app issues:

Force Stop the Toulouse App
1. On android, goto "Settings" » click Toulouse app. » click "Force Stop".

Update Toulouse to the latest version on PlayStore

Clear Toulouse App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Toulouse app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Toulouse.

Fix Toulouse unable to contact server/ Toulouse internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Toulouse » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Toulouse » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Toulouse on android.

Solve Toulouse black/white screens issue on Android:

Follow the Toulouse android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mairie de Toulouse, developers of Toulouse.

41.03% Contact Match

Developer: Tisséo

E-Mail: [email protected]

Website: Visit Toulouse Website

69.57% Contact Match

Developer: Thomas Gallinari

E-Mail: [email protected]

Website: Visit Thomas Gallinari Website

About this app

Actualités, événements culturels et sportifs, démarches en ligne, menus des cantines, géolocalisation des bornes Wifi, écoles, crèches, parcs et jardins, stationnement, travaux, bus et métro en temps réel, emplacement et disponibilité des véloToulouse, numéros d’urgences, météo… l’application this app simplifie votre vie quotidienne. L’appli est gratuite : téléchargez là et simplifier vous la vie à this app ! - Géolocalisation des bornes Wifi gratuites, des écoles, des crèches, des marchés, des parcs et jardins, des véloToulouse, des places de stationnement pour personne à mobilité réduite, des parkings motos…. Personnalisez votre application selon vos besoins et vos envies ! De nouveaux services viendront enrichir les prochaines versions de l’application.