GOLDILOCKS app not working? crashes or has problems?

GOLDILOCKS Status

Last Updated on 2021-11-29 by Star Finanz GmbH

I have a problem with GOLDILOCKS

Are you having issues? Select the issue you are having below and provide feedback to GOLDILOCKS.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with GOLDILOCKS? Report Issue

Common GOLDILOCKS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GOLDILOCKS app on iOS and Android devices. Solve all GOLDILOCKS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GOLDILOCKS iPhone Issues and Solutions

GOLDILOCKS iOS app crashes, not working, errors
GOLDILOCKS iOS app network issues
GOLDILOCKS on iOS has black/white screen

GOLDILOCKS Android App Issues and Solutions

GOLDILOCKS has errors/crashing/not working
GOLDILOCKS server network connectivity issues
GOLDILOCKS has black screen

GOLDILOCKS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GOLDILOCKS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GOLDILOCKS app crashes or not working on Iphone (iOS):

Close and restart the GOLDILOCKS app on iPhone
Update GOLDILOCKS app to the Latest Version for iOS
Uninstall and reinstall GOLDILOCKS iPhone app
Update your iPhone to the latest iOS version

Fix GOLDILOCKS on iPhone unable to connect to server/internet connection issues::

To resolve GOLDILOCKS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GOLDILOCKS black/white screen (blank screen) on iPhone:

Follow the GOLDILOCKS iOS app troubleshooting guide Here →

GOLDILOCKS Android App Issues and Solutions

Fix GOLDILOCKS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GOLDILOCKS app issues:

Force Stop the GOLDILOCKS App
1. On android, goto "Settings" » click GOLDILOCKS app. » click "Force Stop".

Update GOLDILOCKS to the latest version on PlayStore

Clear GOLDILOCKS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GOLDILOCKS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GOLDILOCKS.

Fix GOLDILOCKS unable to contact server/ GOLDILOCKS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GOLDILOCKS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GOLDILOCKS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GOLDILOCKS on android.

Solve GOLDILOCKS black/white screens issue on Android:

Follow the GOLDILOCKS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Star Finanz GmbH, developers of GOLDILOCKS.

About this app

Regelmäßig werden wir ab sofort ein übergreifendes Thema behandeln – und wollen mit jeder Ausgabe einen Beitrag zu innovativem Denken und besseren Zukunftsentscheidungen leisten. Genau da kommt this app – das neue Digital Magazin des Sparkassen Innovation Hub und finletter ins Spiel. Unser Blick geht dabei über den Tellerrand der Finanzbranche hinaus – in Richtung der neuen digitalen Lebenswelten. Im Zuge der Digitalisierung haben sich überall ebenfalls neue Zonen gebildet, die es zu beleuchten gilt. Der Sparkassen Innovation Hub bietet in this app Einblicke in seine Arbeit und Denkweise. Wir begleiten die Entwicklung neuer Produktideen und berichten von Kooperationen mit FinTechs und Innovatoren aus der ganzen Welt. Mit Hintergrund-Berichten, News, Interviews, Trend-Analysen und Produkt-Porträts und Ideen zu den neuen this app der Finanzbranche. Der Begriff this app Zone bezeichnet den lebensfreundlichen Bereich in einem Sonnensystem. Dort kann etwas NEUES entstehen. Der Sparkassen Innovation Hub ist ein Geschäftsbereich der Star Finanz-Software Entwicklung und Vertriebs GmbH.