Liquid Pro app not working? crashes or has problems?

Liquid Pro Status

Last Updated on 2022-08-30 by Quoine PTE. LTD.

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Common Liquid Pro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Liquid Pro app on iOS and Android devices. Solve all Liquid Pro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Liquid Pro iPhone Issues and Solutions

Liquid Pro iOS app crashes, not working, errors
Liquid Pro iOS app network issues
Liquid Pro on iOS has black/white screen

Liquid Pro Android App Issues and Solutions

Liquid Pro has errors/crashing/not working
Liquid Pro server network connectivity issues
Liquid Pro has black screen

Liquid Pro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Liquid Pro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Liquid Pro app crashes or not working on Iphone (iOS):

Close and restart the Liquid Pro app on iPhone
Update Liquid Pro app to the Latest Version for iOS
Uninstall and reinstall Liquid Pro iPhone app
Update your iPhone to the latest iOS version

Fix Liquid Pro on iPhone unable to connect to server/internet connection issues::

To resolve Liquid Pro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Liquid Pro black/white screen (blank screen) on iPhone:

Follow the Liquid Pro iOS app troubleshooting guide Here →

Liquid Pro Android App Issues and Solutions

Fix Liquid Pro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Liquid Pro app issues:

Force Stop the Liquid Pro App
1. On android, goto "Settings" » click Liquid Pro app. » click "Force Stop".

Update Liquid Pro to the latest version on PlayStore

Clear Liquid Pro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Liquid Pro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Liquid Pro.

Fix Liquid Pro unable to contact server/ Liquid Pro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Liquid Pro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Liquid Pro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Liquid Pro on android.

Solve Liquid Pro black/white screens issue on Android:

Follow the Liquid Pro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Quoine PTE. LTD., developers of Liquid Pro.

Verified email

Contact e-Mail: [email protected]

About this app

The safest, most convenient way to buy and swap cryptocurrency. We accept deposits in major fiat currencies, including USD, EUR, JPY, SGD, HKD, AUD and accept VISA credit cards globally. Liquid was the first cryptocurrency exchange licensed to operate in Japan, and we are embarking on becoming one of the first licensed operators in Singapore. Trade Spot, Margin with advanced funding options, lightning fast execution and deep liquidity. Using the latest technologies to keep your funds safe, we take our security and regulatory obligations seriously. Track your portfolio, positions and orders, and react to market events in realtime - whenever, wherever. Our customer champions are available 24/7 on or email us, support@liquid. Have a problem or just need to ask us something? Join the world’s most comprehensive and secure trading platform today.