BaccUp app not working? crashes or has problems?

BaccUp Status

Last Updated on 2023-11-27 by Anna Rohlfing-Bastian

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Common BaccUp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BaccUp app on iOS and Android devices. Solve all BaccUp app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BaccUp iPhone Issues and Solutions

BaccUp iOS app crashes, not working, errors
BaccUp iOS app network issues
BaccUp on iOS has black/white screen

BaccUp Android App Issues and Solutions

BaccUp has errors/crashing/not working
BaccUp server network connectivity issues
BaccUp has black screen

BaccUp iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BaccUp app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BaccUp app crashes or not working on Iphone (iOS):

Close and restart the BaccUp app on iPhone
Update BaccUp app to the Latest Version for iOS
Uninstall and reinstall BaccUp iPhone app
Update your iPhone to the latest iOS version

Fix BaccUp on iPhone unable to connect to server/internet connection issues::

To resolve BaccUp network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BaccUp black/white screen (blank screen) on iPhone:

Follow the BaccUp iOS app troubleshooting guide Here →

BaccUp Android App Issues and Solutions

Fix BaccUp not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BaccUp app issues:

Force Stop the BaccUp App
1. On android, goto "Settings" » click BaccUp app. » click "Force Stop".

Update BaccUp to the latest version on PlayStore

Clear BaccUp App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BaccUp app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BaccUp.

Fix BaccUp unable to contact server/ BaccUp internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BaccUp » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BaccUp » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BaccUp on android.

Solve BaccUp black/white screens issue on Android:

Follow the BaccUp android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anna Rohlfing-Bastian, developers of BaccUp.