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Published by Carbon World Limited

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Common Carbon Coins Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Carbon Coins app on iOS and Android devices. Solve all Carbon Coins app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Carbon Coins iPhone Issues and Solutions

Carbon Coins iOS app crashes, not working, errors
Carbon Coins iOS app network issues
Carbon Coins on iOS has black/white screen

Carbon Coins Android App Issues and Solutions

Carbon Coins has errors/crashing/not working
Carbon Coins server network connectivity issues
Carbon Coins has black screen

Carbon Coins iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Carbon Coins app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Carbon Coins app crashes or not working on Iphone (iOS):

Close and restart the Carbon Coins app on iPhone
Update Carbon Coins app to the Latest Version for iOS
Uninstall and reinstall Carbon Coins iPhone app
Update your iPhone to the latest iOS version

Fix Carbon Coins on iPhone unable to connect to server/internet connection issues::

To resolve Carbon Coins network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Carbon Coins black/white screen (blank screen) on iPhone:

Follow the Carbon Coins iOS app troubleshooting guide Here →

Carbon Coins Android App Issues and Solutions

Fix Carbon Coins not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Carbon Coins app issues:

Force Stop the Carbon Coins App
1. On android, goto "Settings" » click Carbon Coins app. » click "Force Stop".

Update Carbon Coins to the latest version on PlayStore

Clear Carbon Coins App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Carbon Coins app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Carbon Coins.

Fix Carbon Coins unable to contact server/ Carbon Coins internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Carbon Coins » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Carbon Coins » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Carbon Coins on android.

Solve Carbon Coins black/white screens issue on Android:

Follow the Carbon Coins android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carbon World Limited, developers of Carbon Coins.

50% Contact Match

Developer: XY Labs, Inc.

E-Mail: [email protected]

Website: Visit Carbon Coins Website

About this app

Carbon Coins is committed to encouraging everyone to protect the environment through mobile app and Reserve Vending Machine.