CieloGym app not working? crashes or has problems?

CieloGym Status

Last Updated on 2018-12-06 by Northware S.A de C.V.

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Common CieloGym Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CieloGym app on iOS and Android devices. Solve all CieloGym app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CieloGym iPhone Issues and Solutions

CieloGym iOS app crashes, not working, errors
CieloGym iOS app network issues
CieloGym on iOS has black/white screen

CieloGym Android App Issues and Solutions

CieloGym has errors/crashing/not working
CieloGym server network connectivity issues
CieloGym has black screen

CieloGym iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CieloGym app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CieloGym app crashes or not working on Iphone (iOS):

Close and restart the CieloGym app on iPhone
Update CieloGym app to the Latest Version for iOS
Uninstall and reinstall CieloGym iPhone app
Update your iPhone to the latest iOS version

Fix CieloGym on iPhone unable to connect to server/internet connection issues::

To resolve CieloGym network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CieloGym black/white screen (blank screen) on iPhone:

Follow the CieloGym iOS app troubleshooting guide Here →

CieloGym Android App Issues and Solutions

Fix CieloGym not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CieloGym app issues:

Force Stop the CieloGym App
1. On android, goto "Settings" » click CieloGym app. » click "Force Stop".

Update CieloGym to the latest version on PlayStore

Clear CieloGym App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CieloGym app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CieloGym.

Fix CieloGym unable to contact server/ CieloGym internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CieloGym » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CieloGym » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CieloGym on android.

Solve CieloGym black/white screens issue on Android:

Follow the CieloGym android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Northware S.A de C.V., developers of CieloGym.

About this app

Openser proporciona la capacidad de gestionar solicitudes de servicio de una o varias mesas de ayuda desde su aplicación móvil, atiende de manera oportuna todos los servicios asignados y proporciona soluciones efectivas e inmediatas a tus clientes en donde quiera que te encuentres. Ofrece a tus clientes la oportunidad de solicitar servicio desde su portal para clientes, consultar su listado de solicitudes y estatus una manera clara y sencilla. Reduce tus tiempos de respuesta y solución a los servicios por medio de los indicadores y alertas de tus tickets. • Instalación previa de OpenSer Service Management.