Relief Telemed app not working? crashes or has problems?

Relief Telemed Status

Last Updated on 2021-02-07 by Relief Telemed LLC

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Common Relief Telemed Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Relief Telemed app on iOS and Android devices. Solve all Relief Telemed app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Relief Telemed iPhone Issues and Solutions

Relief Telemed iOS app crashes, not working, errors
Relief Telemed iOS app network issues
Relief Telemed on iOS has black/white screen

Relief Telemed Android App Issues and Solutions

Relief Telemed has errors/crashing/not working
Relief Telemed server network connectivity issues
Relief Telemed has black screen

Relief Telemed iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Relief Telemed app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Relief Telemed app crashes or not working on Iphone (iOS):

Close and restart the Relief Telemed app on iPhone
Update Relief Telemed app to the Latest Version for iOS
Uninstall and reinstall Relief Telemed iPhone app
Update your iPhone to the latest iOS version

Fix Relief Telemed on iPhone unable to connect to server/internet connection issues::

To resolve Relief Telemed network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Relief Telemed black/white screen (blank screen) on iPhone:

Follow the Relief Telemed iOS app troubleshooting guide Here →

Relief Telemed Android App Issues and Solutions

Fix Relief Telemed not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Relief Telemed app issues:

Force Stop the Relief Telemed App
1. On android, goto "Settings" » click Relief Telemed app. » click "Force Stop".

Update Relief Telemed to the latest version on PlayStore

Clear Relief Telemed App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Relief Telemed app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Relief Telemed.

Fix Relief Telemed unable to contact server/ Relief Telemed internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Relief Telemed » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Relief Telemed » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Relief Telemed on android.

Solve Relief Telemed black/white screens issue on Android:

Follow the Relief Telemed android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Relief Telemed LLC, developers of Relief Telemed.

About this app

Relief is an on-demand, telemedicine platform that connects patients to healthcare providers who deliver video consults via a mobile application. Access quality healthcare from the comfort of your home or work using our mobile app. Our licensed healthcare providers are available 24/7 to take care of your most basic healthcare needs. Whether you have a cough, cold, or flu, our providers can diagnose you and prescribe medications. Our cost effective pricing is competitive and equal to most insurance co-pays. Save yourself from long waits at the doctor's office and instead access quality healthcare on your iPhone.