ClusterX app not working? crashes or has problems?

ClusterX Status

Last Updated on 2022-03-08 by Cluster Communications, Inc.

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Common ClusterX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ClusterX app on iOS and Android devices. Solve all ClusterX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ClusterX iPhone Issues and Solutions

ClusterX iOS app crashes, not working, errors
ClusterX iOS app network issues
ClusterX on iOS has black/white screen

ClusterX Android App Issues and Solutions

ClusterX has errors/crashing/not working
ClusterX server network connectivity issues
ClusterX has black screen

ClusterX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ClusterX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ClusterX app crashes or not working on Iphone (iOS):

Close and restart the ClusterX app on iPhone
Update ClusterX app to the Latest Version for iOS
Uninstall and reinstall ClusterX iPhone app
Update your iPhone to the latest iOS version

Fix ClusterX on iPhone unable to connect to server/internet connection issues::

To resolve ClusterX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ClusterX black/white screen (blank screen) on iPhone:

Follow the ClusterX iOS app troubleshooting guide Here →

ClusterX Android App Issues and Solutions

Fix ClusterX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ClusterX app issues:

Force Stop the ClusterX App
1. On android, goto "Settings" » click ClusterX app. » click "Force Stop".

Update ClusterX to the latest version on PlayStore

Clear ClusterX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ClusterX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ClusterX.

Fix ClusterX unable to contact server/ ClusterX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ClusterX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ClusterX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ClusterX on android.

Solve ClusterX black/white screens issue on Android:

Follow the ClusterX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cluster Communications, Inc., developers of ClusterX.

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Website: 🌍 Visit ClusterDX Website

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About this app

this app is an intelligent content delivery platform that provides an immersive, 360‐degree view of a user‐selected central theme with all data that is most relevant to that theme.