myStudentAid Status
Published by Office of Federal Student Aid Complete the FAFSA form, view loan and grant info, and get relevant
notifications using the official myStudentAid app.
Whether you’re a student,
parent, or borrower, Federal Student Aid’s official myStudentAid app has the
tools and resources you need to apply for and manage financial aid for college
or career school on the go.
Are you having issues? Select the issue you are having below and provide feedback to myStudentAid.
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Common dislikes about myStudentAid app
- Poor internet connection error message even when internet is fine
- Cannot save progress if app is not in use or if other apps are open
- Dashboard information may not load or save properly
- FAFSA entry files are not always saved, causing work to be lost
- Syncing parent and child FSA ID can be difficult and may require multiple attempts
- App may not submit due to network problems, even with good internet connection
- Continue button may not work properly
- Customer service is poor
- Department of Education is forcing users to switch services, causing login issues on the website.
Have a Problem with myStudentAid? Report Issue
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Common myStudentAid Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot myStudentAid app on iOS and Android devices. Solve all myStudentAid app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Office of Federal Student Aid, developers of myStudentAid.
100% Contact Match
Developer: U.S. Department of Education
E-Mail: [email protected]
Website: Visit myStudentAid Website
The MPN is a legal document required to get a federal student loan. • Access a personalized dashboard that summarizes your aid information, highlights upcoming loan payments, and provides relevant content and checklists. • Track your detailed loan and grant information, aid overpayments, remaining Direct Loan and Pell Grant eligibility, and more with the Aid Summary feature. • Understand the cost of college, learn loan and borrowing basics, and see a snapshot of your loans in your Annual Student Loan Acknowledgment. • View important paperwork and correspondence in My Documents. • Meet Aidan®, our virtual assistant that can answer questions about federal student aid. Whether you want to find out your current loan balance, get help answering questions about the FAFSA form, or reach your loan servicer, Aidan is here to help you find an answer. • View customer service contact information and send emails from myStudentAid . • Track the status of your Feedback Center cases and borrower defense applications, view details, and upload documents. • Get important account updates within the Notification Center. You can also get relevant account alerts, track your repayment progress, and get instant answers to your questions. • Securely begin, complete, and submit a new or renewal FAFSA form. • Electronically transfer your federal tax information into a FAFSA form using the IRS Data Retrieval Tool (IRS DRT). • Transfer parent information from a completed FAFSA form for one of your children into a new FAFSA form for another child. • View and compare information about the schools selected on the FAFSA form. • Complete the Master Promissory Note (MPN) conveniently in myStudentAid . Complete the FAFSA form, view loan and grant info, and get relevant notifications using the official this app app. Complete the FAFSA® form, Master Promissory Note, and Annual Student Loan Acknowledgment. Whether you’re a student, parent, or borrower, Federal Student Aid’s official this app app has the tools and resources you need to apply for and manage financial aid for college or career school on the go. Quickly view loan and grant information on your personalized dashboard. You can also share your feedback and ideas at any time through short customer surveys that you’ll find in myStudentAid ’s menu and after completing certain forms. Download the Federal Student Aid’s official this app app today for a personalized financial aid experience.
