BackUp Driver app not working? crashes or has problems?

BackUp Driver Status

Last Updated on 2018-08-23 by Another Place Productions Ltd

I have a problem with BackUp Driver

Are you having issues? Select the issue you are having below and provide feedback to BackUp Driver.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with BackUp Driver? Report Issue

Common BackUp Driver Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BackUp Driver app on iOS and Android devices. Solve all BackUp Driver app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BackUp Driver iPhone Issues and Solutions

BackUp Driver iOS app crashes, not working, errors
BackUp Driver iOS app network issues
BackUp Driver on iOS has black/white screen

BackUp Driver Android App Issues and Solutions

BackUp Driver has errors/crashing/not working
BackUp Driver server network connectivity issues
BackUp Driver has black screen

BackUp Driver iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BackUp Driver app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BackUp Driver app crashes or not working on Iphone (iOS):

Close and restart the BackUp Driver app on iPhone
Update BackUp Driver app to the Latest Version for iOS
Uninstall and reinstall BackUp Driver iPhone app
Update your iPhone to the latest iOS version

Fix BackUp Driver on iPhone unable to connect to server/internet connection issues::

To resolve BackUp Driver network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BackUp Driver black/white screen (blank screen) on iPhone:

Follow the BackUp Driver iOS app troubleshooting guide Here →

BackUp Driver Android App Issues and Solutions

Fix BackUp Driver not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BackUp Driver app issues:

Force Stop the BackUp Driver App
1. On android, goto "Settings" » click BackUp Driver app. » click "Force Stop".

Update BackUp Driver to the latest version on PlayStore

Clear BackUp Driver App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BackUp Driver app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BackUp Driver.

Fix BackUp Driver unable to contact server/ BackUp Driver internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BackUp Driver » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BackUp Driver » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BackUp Driver on android.

Solve BackUp Driver black/white screens issue on Android:

Follow the BackUp Driver android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Another Place Productions Ltd, developers of BackUp Driver.