CooL Live app not working? crashes or has problems?

CooL Live Status

Last Updated on 2021-12-30 by Mamdouh Alanazi

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Common CooL Live Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CooL Live app on iOS and Android devices. Solve all CooL Live app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CooL Live iPhone Issues and Solutions

CooL Live iOS app crashes, not working, errors
CooL Live iOS app network issues
CooL Live on iOS has black/white screen

CooL Live Android App Issues and Solutions

CooL Live has errors/crashing/not working
CooL Live server network connectivity issues
CooL Live has black screen

CooL Live iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CooL Live app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CooL Live app crashes or not working on Iphone (iOS):

Close and restart the CooL Live app on iPhone
Update CooL Live app to the Latest Version for iOS
Uninstall and reinstall CooL Live iPhone app
Update your iPhone to the latest iOS version

Fix CooL Live on iPhone unable to connect to server/internet connection issues::

To resolve CooL Live network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CooL Live black/white screen (blank screen) on iPhone:

Follow the CooL Live iOS app troubleshooting guide Here →

CooL Live Android App Issues and Solutions

Fix CooL Live not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CooL Live app issues:

Force Stop the CooL Live App
1. On android, goto "Settings" » click CooL Live app. » click "Force Stop".

Update CooL Live to the latest version on PlayStore

Clear CooL Live App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CooL Live app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CooL Live.

Fix CooL Live unable to contact server/ CooL Live internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CooL Live » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CooL Live » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CooL Live on android.

Solve CooL Live black/white screens issue on Android:

Follow the CooL Live android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mamdouh Alanazi, developers of CooL Live.

Verified email

Contact e-Mail: support@cooollive.com

Verified email ✔✔

E-Mail: feedback@bigo.tv

Website: 🌍 Visit Bigo Live Website

Privacy Policy: https://activity.bigo.tv/live/about/policy.html

Developer: Bigo Technology Pte. Ltd.

About this app

‎تطبيق CooL Live هو أفضل نظام للبث المباشر للحظات حياتك ، وإظهار مواهبك والتفاعل مع معجبيك. 1. ميزة البث الصوتي يمكنك أن تقوم بالبث الصوتي وتستقبل عدد 8 من الأصدقاء بنفس اللحظة. 2. ميزة بث الكاميرا . يمكنك ان تقوم بالبث عبر الكاميرا ويمكنك استقبال 3 من الأصدقاء بنفس اللحظة. ‎3. ميزة : الرسائل الخاصه مع معجبينك. ‎6 . ميزة نشر فيديو عن طريق فيديو قصير ويمكن للجميع التعليق على الفديو وكذلك لايك للفيديو ومشاركة الفيديو. ‎8. ميزة 3 قست : سوف تكون قادرا على تجربة وظيفة البث المباشر متعدد الضيوف الأكثر إثارة للاهتمام مع المستخدمين الآخرين لتشارك في استضافة البث المباشر. ‎9. الهدايا الفريدة : يمكن إرسال هدايا رسوم متحركة مذهلة إلى جهات البث للتعبير عن حبك للمعجب بهم. ‎10. موصى به : ستتمكن من استكشاف أهم جهات البث وأفضل بث مباشر في صفحة موصى به . ‎11. قائمه المتصدرين: أطلق العنان لمكاناتك ليتم إدراجه في قائمة المتصدرين الشهرية او الاسبوعيه ليتم وجذب المزيد من المعجبين. 12. ‎إيميل الدعم الفني: support@cooollive.