Scroll app not working? crashes or has problems?

Scroll Status

Last Updated on 2020-01-28 by Scroll Labs Inc.

I have a problem with Scroll

Are you having issues? Select the issue you are having below and provide feedback to Scroll.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Scroll: A better internet? Report Issue

Common Scroll Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scroll app on iOS and Android devices. Solve all Scroll app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scroll iPhone Issues and Solutions

Scroll iOS app crashes, not working, errors
Scroll iOS app network issues
Scroll on iOS has black/white screen

Scroll Android App Issues and Solutions

Scroll has errors/crashing/not working
Scroll server network connectivity issues
Scroll has black screen

Scroll iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scroll app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scroll app crashes or not working on Iphone (iOS):

Close and restart the Scroll app on iPhone
Update Scroll app to the Latest Version for iOS
Uninstall and reinstall Scroll iPhone app
Update your iPhone to the latest iOS version

Fix Scroll on iPhone unable to connect to server/internet connection issues::

To resolve Scroll network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scroll black/white screen (blank screen) on iPhone:

Follow the Scroll iOS app troubleshooting guide Here →

Scroll Android App Issues and Solutions

Fix Scroll not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scroll app issues:

Force Stop the Scroll App
1. On android, goto "Settings" » click Scroll app. » click "Force Stop".

Update Scroll to the latest version on PlayStore

Clear Scroll App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scroll app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scroll.

Fix Scroll unable to contact server/ Scroll internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scroll » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scroll » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scroll on android.

Solve Scroll black/white screens issue on Android:

Follow the Scroll android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scroll Labs Inc., developers of Scroll.

About this app

this app works across Safari, Firefox, Chrome and lots of other in-app browsers including Facebook, Twitter, Reddit and Flipboard. Ad-free sites include The Atlantic, USA Today, BuzzFeed, Vox, The Verge, Business Insider, Slate, Salon and hundreds of others. Started reading and need to go hands-free? this app’s audio will pick up the story right where you left off. Go back to any story you’ve clicked on, or search the text of your articles for that killer quote. Start a story on your laptop or phone and it’s automatically synced to Scroll . Every article is available in audio. Just look for the headphones icon.