Violet.chat app not working? crashes or has problems?

Violet.chat Status

Last Updated on 2018-06-06 by Karthik K Iyengar

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Common Violet.chat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Violet.chat app on iOS and Android devices. Solve all Violet.chat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Violet.chat iPhone Issues and Solutions

Violet.chat iOS app crashes, not working, errors
Violet.chat iOS app network issues
Violet.chat on iOS has black/white screen

Violet.chat Android App Issues and Solutions

Violet.chat has errors/crashing/not working
Violet.chat server network connectivity issues
Violet.chat has black screen

Violet.chat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Violet.chat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Violet.chat app crashes or not working on Iphone (iOS):

Close and restart the Violet.chat app on iPhone
Update Violet.chat app to the Latest Version for iOS
Uninstall and reinstall Violet.chat iPhone app
Update your iPhone to the latest iOS version

Fix Violet.chat on iPhone unable to connect to server/internet connection issues::

To resolve Violet.chat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Violet.chat black/white screen (blank screen) on iPhone:

Follow the Violet.chat iOS app troubleshooting guide Here →

Violet.chat Android App Issues and Solutions

Fix Violet.chat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Violet.chat app issues:

Force Stop the Violet.chat App
1. On android, goto "Settings" » click Violet.chat app. » click "Force Stop".

Update Violet.chat to the latest version on PlayStore

Clear Violet.chat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Violet.chat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Violet.chat.

Fix Violet.chat unable to contact server/ Violet.chat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Violet.chat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Violet.chat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Violet.chat on android.

Solve Violet.chat black/white screens issue on Android:

Follow the Violet.chat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Karthik K Iyengar, developers of Violet.chat.

About this app

AskViolet is a chatbot for organizations looking to measure their employees engagement score using Machine Learning.