Stepics app not working? crashes or has problems?

Stepics Status

Last Updated on 2019-05-24 by Sydvesti Oy

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Common Stepics Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stepics app on iOS and Android devices. Solve all Stepics app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Stepics iPhone Issues and Solutions

Stepics iOS app crashes, not working, errors
Stepics iOS app network issues
Stepics on iOS has black/white screen

Stepics Android App Issues and Solutions

Stepics has errors/crashing/not working
Stepics server network connectivity issues
Stepics has black screen

Stepics iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Stepics app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Stepics app crashes or not working on Iphone (iOS):

Close and restart the Stepics app on iPhone
Update Stepics app to the Latest Version for iOS
Uninstall and reinstall Stepics iPhone app
Update your iPhone to the latest iOS version

Fix Stepics on iPhone unable to connect to server/internet connection issues::

To resolve Stepics network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Stepics black/white screen (blank screen) on iPhone:

Follow the Stepics iOS app troubleshooting guide Here →

Stepics Android App Issues and Solutions

Fix Stepics not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Stepics app issues:

Force Stop the Stepics App
1. On android, goto "Settings" » click Stepics app. » click "Force Stop".

Update Stepics to the latest version on PlayStore

Clear Stepics App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Stepics app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Stepics.

Fix Stepics unable to contact server/ Stepics internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Stepics » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Stepics » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stepics on android.

Solve Stepics black/white screens issue on Android:

Follow the Stepics android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sydvesti Oy, developers of Stepics.

About this app

Solving puzzles will bring the illustrations to life, unlock new puzzles and reward you with new this app iMessage stickers. -Solve a variation of unique picture puzzles. -All steps gathered by HealthKit is available in this app. -Complications that shows your daily steps count. this app is a uniquely illustrated activity tracker where puzzles are solved by using your daily steps as game energy.