Mashbox app not working? crashes or has problems?

Mashbox Status

Last Updated on 2018-04-23 by PC7 d.o.o.

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Common Mashbox Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mashbox app on iOS and Android devices. Solve all Mashbox app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mashbox iPhone Issues and Solutions

Mashbox iOS app crashes, not working, errors
Mashbox iOS app network issues
Mashbox on iOS has black/white screen

Mashbox Android App Issues and Solutions

Mashbox has errors/crashing/not working
Mashbox server network connectivity issues
Mashbox has black screen

Mashbox iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mashbox app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mashbox app crashes or not working on Iphone (iOS):

Close and restart the Mashbox app on iPhone
Update Mashbox app to the Latest Version for iOS
Uninstall and reinstall Mashbox iPhone app
Update your iPhone to the latest iOS version

Fix Mashbox on iPhone unable to connect to server/internet connection issues::

To resolve Mashbox network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mashbox black/white screen (blank screen) on iPhone:

Follow the Mashbox iOS app troubleshooting guide Here →

Mashbox Android App Issues and Solutions

Fix Mashbox not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mashbox app issues:

Force Stop the Mashbox App
1. On android, goto "Settings" » click Mashbox app. » click "Force Stop".

Update Mashbox to the latest version on PlayStore

Clear Mashbox App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mashbox app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mashbox.

Fix Mashbox unable to contact server/ Mashbox internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mashbox » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mashbox » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mashbox on android.

Solve Mashbox black/white screens issue on Android:

Follow the Mashbox android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PC7 d.o.o., developers of Mashbox.

Verified email ✔✔

E-Mail: [email protected]

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Developer: Bright Money

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