Map Guide app not working? crashes or has problems?

Map Guide Status

Last Updated on 2020-03-06 by Anton Sitnikov

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Common Map Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Map Guide app on iOS and Android devices. Solve all Map Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Map Guide iPhone Issues and Solutions

Map Guide iOS app crashes, not working, errors
Map Guide iOS app network issues
Map Guide on iOS has black/white screen

Map Guide Android App Issues and Solutions

Map Guide has errors/crashing/not working
Map Guide server network connectivity issues
Map Guide has black screen

Map Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Map Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Map Guide app crashes or not working on Iphone (iOS):

Close and restart the Map Guide app on iPhone
Update Map Guide app to the Latest Version for iOS
Uninstall and reinstall Map Guide iPhone app
Update your iPhone to the latest iOS version

Fix Map Guide on iPhone unable to connect to server/internet connection issues::

To resolve Map Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Map Guide black/white screen (blank screen) on iPhone:

Follow the Map Guide iOS app troubleshooting guide Here →

Map Guide Android App Issues and Solutions

Fix Map Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Map Guide app issues:

Force Stop the Map Guide App
1. On android, goto "Settings" » click Map Guide app. » click "Force Stop".

Update Map Guide to the latest version on PlayStore

Clear Map Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Map Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Map Guide.

Fix Map Guide unable to contact server/ Map Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Map Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Map Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Map Guide on android.

Solve Map Guide black/white screens issue on Android:

Follow the Map Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anton Sitnikov, developers of Map Guide.

About this app

Besides, it contains all spawn locations of the Vending Machines, Golf & Shopping Carts, Rifts/Portals and Chests. Want to be a Pro? Win games? Portions of the materials used are trademarks and/or copyrighted works of Epic Games, Inc. MapGuide will help you to complete all of the Week Challenges in Fortnite very quickly! This material is not official and is not endorsed by Epic. All rights reserved by Epic. Download the "Map For Fortnite" Now! Level up your Battle Pass fast?? This is unofficial guidance app for the game Fortnite by Epic Games and it's not associated with Epic Games.