IHSS Help Status

Published by United Domestic Workers of America (UDW)/AFSCME Local 3930

Everything California’s In-Home Supportive Services caregivers need all in one
place, wherever you are. Get help planning your timesheets, check the status of
your paycheck, explore member benefits, and more—all at your fingertips.

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Common IHSS Help Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IHSS Help app on iOS and Android devices. Solve all IHSS Help app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IHSS Help iPhone Issues and Solutions

IHSS Help iOS app crashes, not working, errors
IHSS Help iOS app network issues
IHSS Help on iOS has black/white screen

IHSS Help Android App Issues and Solutions

IHSS Help has errors/crashing/not working
IHSS Help server network connectivity issues
IHSS Help has black screen

IHSS Help iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IHSS Help app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IHSS Help app crashes or not working on Iphone (iOS):

Close and restart the IHSS Help app on iPhone
Update IHSS Help app to the Latest Version for iOS
Uninstall and reinstall IHSS Help iPhone app
Update your iPhone to the latest iOS version

Fix IHSS Help on iPhone unable to connect to server/internet connection issues::

To resolve IHSS Help network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IHSS Help black/white screen (blank screen) on iPhone:

Follow the IHSS Help iOS app troubleshooting guide Here →

IHSS Help Android App Issues and Solutions

Fix IHSS Help not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IHSS Help app issues:

Force Stop the IHSS Help App
1. On android, goto "Settings" » click IHSS Help app. » click "Force Stop".

Update IHSS Help to the latest version on PlayStore

Clear IHSS Help App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IHSS Help app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IHSS Help.

Fix IHSS Help unable to contact server/ IHSS Help internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IHSS Help » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IHSS Help » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IHSS Help on android.

Solve IHSS Help black/white screens issue on Android:

Follow the IHSS Help android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at United Domestic Workers of America (UDW)/AFSCME Local 3930, developers of IHSS Help.

100% Contact Match

Developer: United Domestic Workers

E-Mail: [email protected]

Website: Visit IHSS Help Website

70.59% Contact Match

Developer: OSI CMIPS

E-Mail: [email protected]

Website: Visit OSI CMIPS Website

About this app

Everything California’s In-Home Supportive Services caregivers need all in one place, wherever you are. Get help planning your timesheets, check the status of your paycheck, explore member benefits, and more—all at your fingertips.