trueDaaS app not working? crashes or has problems?

trueDaaS Status

Last Updated on 2018-03-27 by tocario GmbH

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Common trueDaaS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot trueDaaS app on iOS and Android devices. Solve all trueDaaS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

trueDaaS iPhone Issues and Solutions

trueDaaS iOS app crashes, not working, errors
trueDaaS iOS app network issues
trueDaaS on iOS has black/white screen

trueDaaS Android App Issues and Solutions

trueDaaS has errors/crashing/not working
trueDaaS server network connectivity issues
trueDaaS has black screen

trueDaaS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever trueDaaS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix trueDaaS app crashes or not working on Iphone (iOS):

Close and restart the trueDaaS app on iPhone
Update trueDaaS app to the Latest Version for iOS
Uninstall and reinstall trueDaaS iPhone app
Update your iPhone to the latest iOS version

Fix trueDaaS on iPhone unable to connect to server/internet connection issues::

To resolve trueDaaS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix trueDaaS black/white screen (blank screen) on iPhone:

Follow the trueDaaS iOS app troubleshooting guide Here →

trueDaaS Android App Issues and Solutions

Fix trueDaaS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent trueDaaS app issues:

Force Stop the trueDaaS App
1. On android, goto "Settings" » click trueDaaS app. » click "Force Stop".

Update trueDaaS to the latest version on PlayStore

Clear trueDaaS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "trueDaaS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch trueDaaS.

Fix trueDaaS unable to contact server/ trueDaaS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click trueDaaS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got trueDaaS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch trueDaaS on android.

Solve trueDaaS black/white screens issue on Android:

Follow the trueDaaS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at tocario GmbH, developers of trueDaaS.

About this app

Work on any device, at any time and anywhere. • Connect your monitor / TV and keyboard and Bluetooth mouse for a full Desktop experience. this app enables you to access your virtual this app Workspace from your iPhone and iPad.