Pride Counseling app not working? crashes or has problems?

Pride Counseling Status

Published by BetterHelp on 2023-08-23

Built around acceptance and accessibility, Pride Counseling is the online
therapy platform for the LGBTQ+ community. We’re changing the way people get
help.

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Common Pride Counseling Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pride Counseling app on iOS and Android devices. Solve all Pride Counseling app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pride Counseling iPhone Issues and Solutions

Pride Counseling iOS app crashes, not working, errors
Pride Counseling iOS app network issues
Pride Counseling on iOS has black/white screen

Pride Counseling Android App Issues and Solutions

Pride Counseling has errors/crashing/not working
Pride Counseling server network connectivity issues
Pride Counseling has black screen

Pride Counseling iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pride Counseling app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pride Counseling app crashes or not working on Iphone (iOS):

Close and restart the Pride Counseling app on iPhone
Update Pride Counseling app to the Latest Version for iOS
Uninstall and reinstall Pride Counseling iPhone app
Update your iPhone to the latest iOS version

Fix Pride Counseling on iPhone unable to connect to server/internet connection issues::

To resolve Pride Counseling network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pride Counseling black/white screen (blank screen) on iPhone:

Follow the Pride Counseling iOS app troubleshooting guide Here →

Pride Counseling Android App Issues and Solutions

Fix Pride Counseling not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pride Counseling app issues:

Force Stop the Pride Counseling App
1. On android, goto "Settings" » click Pride Counseling app. » click "Force Stop".

Update Pride Counseling to the latest version on PlayStore

Clear Pride Counseling App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pride Counseling app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pride Counseling.

Fix Pride Counseling unable to contact server/ Pride Counseling internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pride Counseling » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pride Counseling » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pride Counseling on android.

Solve Pride Counseling black/white screens issue on Android:

Follow the Pride Counseling android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BetterHelp, developers of Pride Counseling.

100% Contact Match

Developer: BetterHelp - Therapy Made Easy

E-Mail: [email protected]

Website: Visit Pride Counseling Website

About this app

Our therapists are licensed, trained, experienced, and accredited psychologists (PhD/PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional counselors (LPC), or similar credentials. We created Pride Counseling so that anyone can have convenient, discreet, and affordable access to professional help. They have been qualified and certified by their state professional board after successfully completing the necessary education, exams, training and practice. Built around acceptance and accessibility, Pride Counseling is the online therapy platform for the LGBTQ+ community. Whether you are struggling with mental health issues, your identity, or just need someone to talk to, we want to make help accessible. All of them have a Master’s Degree or a Doctorate Degree in their field and specialize in LGBTQ+ issues. Support and guidance from a professional therapist has been shown to make big changes. We’re changing the way people get help. They all possess at least 3 years and 2,000 hours of hands-on experience. Facing obstacles alone can be daunting. In addition to this, all our therapists specialize in LGBTQ+ specific issues.