iThylo app not working? crashes or has problems?

iThylo Status

Last Updated on 2019-08-08 by APERLI

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Common iThylo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iThylo app on iOS and Android devices. Solve all iThylo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iThylo iPhone Issues and Solutions

iThylo iOS app crashes, not working, errors
iThylo iOS app network issues
iThylo on iOS has black/white screen

iThylo Android App Issues and Solutions

iThylo has errors/crashing/not working
iThylo server network connectivity issues
iThylo has black screen

iThylo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iThylo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iThylo app crashes or not working on Iphone (iOS):

Close and restart the iThylo app on iPhone
Update iThylo app to the Latest Version for iOS
Uninstall and reinstall iThylo iPhone app
Update your iPhone to the latest iOS version

Fix iThylo on iPhone unable to connect to server/internet connection issues::

To resolve iThylo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iThylo black/white screen (blank screen) on iPhone:

Follow the iThylo iOS app troubleshooting guide Here →

iThylo Android App Issues and Solutions

Fix iThylo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iThylo app issues:

Force Stop the iThylo App
1. On android, goto "Settings" » click iThylo app. » click "Force Stop".

Update iThylo to the latest version on PlayStore

Clear iThylo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iThylo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iThylo.

Fix iThylo unable to contact server/ iThylo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iThylo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iThylo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iThylo on android.

Solve iThylo black/white screens issue on Android:

Follow the iThylo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at APERLI, developers of iThylo.

About this app

Compatibilité à partir de l'iPhone 4s, iPad 3, iPad mini. this app, c'est LA solution de dépistage d'alcool la plus complète!