DanceBlue app not working? crashes or has problems?

DanceBlue Status

Last Updated on 2018-02-12 by Victoria Hahn

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Common DanceBlue Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DanceBlue app on iOS and Android devices. Solve all DanceBlue app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DanceBlue iPhone Issues and Solutions

DanceBlue iOS app crashes, not working, errors
DanceBlue iOS app network issues
DanceBlue on iOS has black/white screen

DanceBlue Android App Issues and Solutions

DanceBlue has errors/crashing/not working
DanceBlue server network connectivity issues
DanceBlue has black screen

DanceBlue iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DanceBlue app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DanceBlue app crashes or not working on Iphone (iOS):

Close and restart the DanceBlue app on iPhone
Update DanceBlue app to the Latest Version for iOS
Uninstall and reinstall DanceBlue iPhone app
Update your iPhone to the latest iOS version

Fix DanceBlue on iPhone unable to connect to server/internet connection issues::

To resolve DanceBlue network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DanceBlue black/white screen (blank screen) on iPhone:

Follow the DanceBlue iOS app troubleshooting guide Here →

DanceBlue Android App Issues and Solutions

Fix DanceBlue not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DanceBlue app issues:

Force Stop the DanceBlue App
1. On android, goto "Settings" » click DanceBlue app. » click "Force Stop".

Update DanceBlue to the latest version on PlayStore

Clear DanceBlue App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DanceBlue app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DanceBlue.

Fix DanceBlue unable to contact server/ DanceBlue internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DanceBlue » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DanceBlue » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DanceBlue on android.

Solve DanceBlue black/white screens issue on Android:

Follow the DanceBlue android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Victoria Hahn, developers of DanceBlue.

Verified email

Contact e-Mail: [email protected]

About this app

Download DanceBlue to stay up to date will all things FTK! this app is a University of Kentucky student-run organization that fundraises year-round and culminates in a 24-hour no sitting, no sleeping dance marathon. All of the money that is raised through this app is donated to the Golden Matrix Fund, established to support the kids of the this app Kentucky Children’s Hospital Hematology/Oncology Clinic both today and well into the future through an endowment. Empowering the Commonwealth to get involved and take a stand against pediatric cancer. this app is one of the University of Kentucky’s most loved traditions. Have questions, comments, or feedback? Email us at app@this app. org!