Contact Amazon Cloud Cam Support
Company Name: AMZN Mobile LLC
About: With the Cloud Cam app, you can access your Cloud Cam feed, anywhere you go. Use
the Cloud Cam app to check in 24/7 and catch every activity.
Amazon Cloud Cam Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Amazon Cloud Cam. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Amazon Cloud Cam. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Your phone will go to sleep during extended buffering
by JKelty
I use my camera and app to watch my children sleeping at night. It is VITAL that the app remain open and functioning while I sleep, so that I might hear any crying.
I’ve been using this product for the last month and unfortunately, on several occasions I wake in the morning to discover that my phone is asleep and the camera feed is off. Once, I was horrified to discover that my child had been crying for quite some time!!!
After close observation, I’ve discovered that occasionally the feed will take too long to buffer (maybe due to my internet slowing down), and my phone goes to sleep during this buffering. Wake lock seems to be disabled during buffering. Please update your app ASAP to fix this problem. My other baby camera apps did not have this problem.
Using cellular data when connected to WiFi
by Thecarleesi
This app used to work fine for monitoring our cameras at work, until this past month I went way over my data limit on my phone. After my service was throttled and I couldn’t get the live feed to load, even when connected to WiFi, i did some extensive testing and figured out that this app was using cellular data even when I’m connected to WiFi. I had to do a work around and turn cellular data completely off to just this app, and now it uses the wifi, but that’ll mean when I’m not connected to a network and need to check the cameras I need to go in and turn the data off and on again. Please fix this issue! It’s really annoying to have my data throttled on my phone just because of this app!
Video not working anymore
by Shpeegs
Live feed not working after I switched to Verizon!
Verizon throttles video at 720p and this causes your 1080p feed to never load.
This happens even on WiFi because for some reason your app still chooses to use cellular data instead of the WiFi data. To prove this if you go to setting and cellular there will be a list of apps. Turn off the cellular data for cloud cam and make sure WiFi is on and the video feed will work fine after this on WiFi.
The issue is compatibility with Verizon throttling.
I mean the bigger issue of course is the douche bags at Verizon for throttling video when we are paying so much for their service but that’s another argument.
Have a Problem with Amazon Cloud Cam? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Amazon Cloud Cam to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Amazon Cloud Cam customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amazon Cloud Cam.
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