Post'Air app not working? crashes or has problems?

Post'Air Status

Last Updated on 2021-12-01 by Formaposte Ile de France

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Common Post'Air Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Post'Air app on iOS and Android devices. Solve all Post'Air app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Post'Air iPhone Issues and Solutions

Post'Air iOS app crashes, not working, errors
Post'Air iOS app network issues
Post'Air on iOS has black/white screen

Post'Air Android App Issues and Solutions

Post'Air has errors/crashing/not working
Post'Air server network connectivity issues
Post'Air has black screen

Post'Air iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Post'Air app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Post'Air app crashes or not working on Iphone (iOS):

Close and restart the Post'Air app on iPhone
Update Post'Air app to the Latest Version for iOS
Uninstall and reinstall Post'Air iPhone app
Update your iPhone to the latest iOS version

Fix Post'Air on iPhone unable to connect to server/internet connection issues::

To resolve Post'Air network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Post'Air black/white screen (blank screen) on iPhone:

Follow the Post'Air iOS app troubleshooting guide Here →

Post'Air Android App Issues and Solutions

Fix Post'Air not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Post'Air app issues:

Force Stop the Post'Air App
1. On android, goto "Settings" » click Post'Air app. » click "Force Stop".

Update Post'Air to the latest version on PlayStore

Clear Post'Air App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Post'Air app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Post'Air.

Fix Post'Air unable to contact server/ Post'Air internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Post'Air » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Post'Air » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Post'Air on android.

Solve Post'Air black/white screens issue on Android:

Follow the Post'Air android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Formaposte Ile de France, developers of Post'Air.

About this app

Adoptez une nouvelle façon de communiquer avec votre coordonnateur pédagogique pour être informer sans limite, partout et tout le temps sur votre formation. Cet outil de dialogue vous accompagne tout au long de l’année et facilite au quotidien le bon déroulement de votre formation.