TrulyChinese Status

Last Updated on 2022-06-06 by ROMETIC PTE. LTD.

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Common TrulyChinese Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TrulyChinese app on iOS and Android devices. Solve all TrulyChinese app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TrulyChinese iPhone Issues and Solutions

TrulyChinese iOS app crashes, not working, errors
TrulyChinese iOS app network issues
TrulyChinese on iOS has black/white screen

TrulyChinese Android App Issues and Solutions

TrulyChinese has errors/crashing/not working
TrulyChinese server network connectivity issues
TrulyChinese has black screen

TrulyChinese iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TrulyChinese app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TrulyChinese app crashes or not working on Iphone (iOS):

Close and restart the TrulyChinese app on iPhone
Update TrulyChinese app to the Latest Version for iOS
Uninstall and reinstall TrulyChinese iPhone app
Update your iPhone to the latest iOS version

Fix TrulyChinese on iPhone unable to connect to server/internet connection issues::

To resolve TrulyChinese network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TrulyChinese black/white screen (blank screen) on iPhone:

Follow the TrulyChinese iOS app troubleshooting guide Here →

TrulyChinese Android App Issues and Solutions

Fix TrulyChinese not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TrulyChinese app issues:

Force Stop the TrulyChinese App
1. On android, goto "Settings" » click TrulyChinese app. » click "Force Stop".

Update TrulyChinese to the latest version on PlayStore

Clear TrulyChinese App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TrulyChinese app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TrulyChinese.

Fix TrulyChinese unable to contact server/ TrulyChinese internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TrulyChinese » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TrulyChinese » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TrulyChinese on android.

Solve TrulyChinese black/white screens issue on Android:

Follow the TrulyChinese android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ROMETIC PTE. LTD., developers of TrulyChinese.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit TrulyChinese Website

Privacy Policy: https://www.trulychinese.com/privacy-policy

Developer: ROMETIC

About this app

EXPERIENCE CHINESE DATING AND CHAT AT ITS FINEST – INSTALL NOW! this app is founded and operated by Rometic, a reputable company that specializes in developing niche-specific dating sites and apps that connects singles worldwide. this app is the best Chinese dating app that continually helps people throughout the world connect with single Chinese women and men in Beijing, Shanghai, Hong Kong, Taiwan, Singapore and other places in Asia whenever and wherever. Welcome to this app – the best places for Chinese girls and Asian singles to meet and chat with their international matches. Discover the joy of finding your Chinese or international match through browsing, sending interests, chatting, and more. Uncomplicated and quality online Chinese dating within your reach is what this app aims for. Just go through the profiles that pique your interests, check your match compatibility, and chat with your matches. It’s that easy. For inquiries and other concerns, you may contact our excellent 24/7 customer support on support@this app. com. Whether you’re looking for marriage, serious relationships, or penpals in China, this is TrulyChinese for you.