Safe & the City app not working? crashes or has problems?

Safe & the City Status

Last Updated on 2021-11-02 by Safe & The City Ltd.

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Common Safe & the City Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Safe & the City app on iOS and Android devices. Solve all Safe & the City app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Safe & the City iPhone Issues and Solutions

Safe & the City iOS app crashes, not working, errors
Safe & the City iOS app network issues
Safe & the City on iOS has black/white screen

Safe & the City Android App Issues and Solutions

Safe & the City has errors/crashing/not working
Safe & the City server network connectivity issues
Safe & the City has black screen

Safe & the City iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Safe & the City app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Safe & the City app crashes or not working on Iphone (iOS):

Close and restart the Safe & the City app on iPhone
Update Safe & the City app to the Latest Version for iOS
Uninstall and reinstall Safe & the City iPhone app
Update your iPhone to the latest iOS version

Fix Safe & the City on iPhone unable to connect to server/internet connection issues::

To resolve Safe & the City network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Safe & the City black/white screen (blank screen) on iPhone:

Follow the Safe & the City iOS app troubleshooting guide Here →

Safe & the City Android App Issues and Solutions

Fix Safe & the City not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Safe & the City app issues:

Force Stop the Safe & the City App
1. On android, goto "Settings" » click Safe & the City app. » click "Force Stop".

Update Safe & the City to the latest version on PlayStore

Clear Safe & the City App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Safe & the City app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Safe & the City.

Fix Safe & the City unable to contact server/ Safe & the City internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Safe & the City » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Safe & the City » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Safe & the City on android.

Solve Safe & the City black/white screens issue on Android:

Follow the Safe & the City android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Safe & The City Ltd., developers of Safe & the City.

About this app

Quickly reach Emergency Services and know the nearest Safe Site, like the friendly local shop or closest hospital. Report any incidents where and when they happen to protect the people around you. Love SafetheCity ? Rate us! Walking and public transit routes are rated by the entire community so you are shown the best way. By downloading SafetheCity you agree to our Terms of Use and Privacy policy. Just open SafetheCity and tell us where you’re going. Get real-time notifications from police to know what’s ahead and plan your next move. Your feedback keeps our team on track. Better yet, pick from one of your favourite locations like home sweet home. Tap help us improve or shake your phone. Any questions or suggestions? Please review carefully and get in touch with our team if you have any questions.