MaxiAP app not working? crashes or has problems?

MaxiAP Status

Last Updated on 2020-05-06 by Autel Intelligent Technology Co., Ltd.

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Common MaxiAP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MaxiAP app on iOS and Android devices. Solve all MaxiAP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MaxiAP iPhone Issues and Solutions

MaxiAP iOS app crashes, not working, errors
MaxiAP iOS app network issues
MaxiAP on iOS has black/white screen

MaxiAP Android App Issues and Solutions

MaxiAP has errors/crashing/not working
MaxiAP server network connectivity issues
MaxiAP has black screen

MaxiAP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MaxiAP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MaxiAP app crashes or not working on Iphone (iOS):

Close and restart the MaxiAP app on iPhone
Update MaxiAP app to the Latest Version for iOS
Uninstall and reinstall MaxiAP iPhone app
Update your iPhone to the latest iOS version

Fix MaxiAP on iPhone unable to connect to server/internet connection issues::

To resolve MaxiAP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MaxiAP black/white screen (blank screen) on iPhone:

Follow the MaxiAP iOS app troubleshooting guide Here →

MaxiAP Android App Issues and Solutions

Fix MaxiAP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MaxiAP app issues:

Force Stop the MaxiAP App
1. On android, goto "Settings" » click MaxiAP app. » click "Force Stop".

Update MaxiAP to the latest version on PlayStore

Clear MaxiAP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MaxiAP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MaxiAP.

Fix MaxiAP unable to contact server/ MaxiAP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MaxiAP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MaxiAP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MaxiAP on android.

Solve MaxiAP black/white screens issue on Android:

Follow the MaxiAP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Autel Intelligent Technology Co., Ltd., developers of MaxiAP.

About this app

The this app AP100 package comes with a Bluetooth OBDII connector and a free app, through which you can monitor the engine system to ensure the performance of your vehicle. Autel presents the new this app AP100 to make your iPhone devices into a powerful diagnostic tool. It is the perfect DIY tool for customers looking for easy and fast OBDII diagnostic functions. ●Works on ALL 1996 and newer European, Asian, and U. S.