VPN app not working? crashes or has problems?

VPN Status

Published by FREE VPN PTE LTD

What is VPN ? VPN is one of the safest and easiest ways to access all your
favorite online content. With super fast VPN servers and other premium features,
VPN is the best choice for you.

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Common VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN app on iOS and Android devices. Solve all VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VPN iPhone Issues and Solutions

VPN iOS app crashes, not working, errors
VPN iOS app network issues
VPN on iOS has black/white screen

VPN Android App Issues and Solutions

VPN has errors/crashing/not working
VPN server network connectivity issues
VPN has black screen

VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VPN app crashes or not working on Iphone (iOS):

Close and restart the VPN app on iPhone
Update VPN app to the Latest Version for iOS
Uninstall and reinstall VPN iPhone app
Update your iPhone to the latest iOS version

Fix VPN on iPhone unable to connect to server/internet connection issues::

To resolve VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VPN black/white screen (blank screen) on iPhone:

Follow the VPN iOS app troubleshooting guide Here →

VPN Android App Issues and Solutions

Fix VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VPN app issues:

Force Stop the VPN App
1. On android, goto "Settings" » click VPN app. » click "Force Stop".

Update VPN to the latest version on PlayStore

Clear VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VPN.

Fix VPN unable to contact server/ VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN on android.

Solve VPN black/white screens issue on Android:

Follow the VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FREE VPN PTE LTD, developers of VPN.

Verified email

Contact e-Mail: [email protected]

31.58% Contact Match

Developer: LEMON CLOVE PTE. LIMITED

E-Mail: [email protected]

Website: Visit VPN Website

100% Contact Match

Developer: VPN Super Inc.

E-Mail: [email protected]

Website: Visit VPN Super Inc. Website

About this app

That means, that you're absolutely anonymous and protected while using our app. - Protect your network traffic under public WiFi hotspot browse anonymously and securely without being tracked. - this app for USA, this app for UK, this app for Japan, this app for German... - Support 9. - You may cancel a subscription during its free trial period via the subscription setting through your iTunes account. The best unlimited this app clients for iPhone and iPad! this app – Free this app proxy app for hotspot mobile security, super fast this app watch videos and movies, protect security and protect privacy in WiFi hotspot. - Thousands of servers being provided for you to make sure super fast speed. - No Log is saved from any users! Please visit for more information. - You may turn off the auto-renewal of your subscription via your iTunes Account Settings. this app works with WiFi, LTE, 3G, and all mobile data carriers. Free download it now. This must be done 24 hours before the end of the subscription period to avoid being charged. With super fast this app servers and other premium features, this app is the best choice for you. this app is one of the safest and easiest ways to access all your favorite online content.