GDPR Resource Center app not working? crashes or has problems?

GDPR Resource Center Status

Last Updated on 2018-05-26 by OneTrust, LLC

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Common GDPR Resource Center Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GDPR Resource Center app on iOS and Android devices. Solve all GDPR Resource Center app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GDPR Resource Center iPhone Issues and Solutions

GDPR Resource Center iOS app crashes, not working, errors
GDPR Resource Center iOS app network issues
GDPR Resource Center on iOS has black/white screen

GDPR Resource Center Android App Issues and Solutions

GDPR Resource Center has errors/crashing/not working
GDPR Resource Center server network connectivity issues
GDPR Resource Center has black screen

GDPR Resource Center iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GDPR Resource Center app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GDPR Resource Center app crashes or not working on Iphone (iOS):

Close and restart the GDPR Resource Center app on iPhone
Update GDPR Resource Center app to the Latest Version for iOS
Uninstall and reinstall GDPR Resource Center iPhone app
Update your iPhone to the latest iOS version

Fix GDPR Resource Center on iPhone unable to connect to server/internet connection issues::

To resolve GDPR Resource Center network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GDPR Resource Center black/white screen (blank screen) on iPhone:

Follow the GDPR Resource Center iOS app troubleshooting guide Here →

GDPR Resource Center Android App Issues and Solutions

Fix GDPR Resource Center not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GDPR Resource Center app issues:

Force Stop the GDPR Resource Center App
1. On android, goto "Settings" » click GDPR Resource Center app. » click "Force Stop".

Update GDPR Resource Center to the latest version on PlayStore

Clear GDPR Resource Center App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GDPR Resource Center app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GDPR Resource Center.

Fix GDPR Resource Center unable to contact server/ GDPR Resource Center internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GDPR Resource Center » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GDPR Resource Center » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GDPR Resource Center on android.

Solve GDPR Resource Center black/white screens issue on Android:

Follow the GDPR Resource Center android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OneTrust, LLC, developers of GDPR Resource Center.

About this app

As the GDPR enforcement date of May 25, 2018 quickly approaches, leverage the GDPR Resource Center application as a quick pocket reference to the GDPR text in your preferred language (English, Danish, Dutch, French, German, Italian, Spanish, or Swedish). Stay up-to-date on the ongoing regulations from authorities and learn how OneTrust can help your organization operationalize compliance.