HTM Ticket app not working? crashes or has problems?

HTM Ticket Status

Last Updated on 2022-10-10 by HTM Personenvervoer N.V.

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Common HTM Ticket Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HTM Ticket app on iOS and Android devices. Solve all HTM Ticket app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HTM Ticket iPhone Issues and Solutions

HTM Ticket iOS app crashes, not working, errors
HTM Ticket iOS app network issues
HTM Ticket on iOS has black/white screen

HTM Ticket Android App Issues and Solutions

HTM Ticket has errors/crashing/not working
HTM Ticket server network connectivity issues
HTM Ticket has black screen

HTM Ticket iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HTM Ticket app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HTM Ticket app crashes or not working on Iphone (iOS):

Close and restart the HTM Ticket app on iPhone
Update HTM Ticket app to the Latest Version for iOS
Uninstall and reinstall HTM Ticket iPhone app
Update your iPhone to the latest iOS version

Fix HTM Ticket on iPhone unable to connect to server/internet connection issues::

To resolve HTM Ticket network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HTM Ticket black/white screen (blank screen) on iPhone:

Follow the HTM Ticket iOS app troubleshooting guide Here →

HTM Ticket Android App Issues and Solutions

Fix HTM Ticket not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HTM Ticket app issues:

Force Stop the HTM Ticket App
1. On android, goto "Settings" » click HTM Ticket app. » click "Force Stop".

Update HTM Ticket to the latest version on PlayStore

Clear HTM Ticket App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HTM Ticket app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HTM Ticket.

Fix HTM Ticket unable to contact server/ HTM Ticket internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HTM Ticket » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HTM Ticket » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HTM Ticket on android.

Solve HTM Ticket black/white screens issue on Android:

Follow the HTM Ticket android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HTM Personenvervoer N.V., developers of HTM Ticket.

Verified email ✔✔

E-Mail: htmapp.developer@htm.nl

Website: 🌍 Visit HTM Ticket App Website

Privacy Policy: https://www.htm.nl/klantenservice/boetes,-bezwaren-en-spelregels/vervoervoorwaarden-en-privacy-verklaring/

Developer: HTM Personenvervoer N.V.

About this app

With the HTM ticket app you can easily purchase online tickets in order to travel with public transport in The Hague and the surrounding areas. Available tickets are: hourly network card, one-day card and children one-day card. You can quickly and easily purchase tickets before you travel and pay for them by debit card, credit card or iDeal. The tickets are stored directly on your smartphone and can be activated on the travelling time or day. Your smartphone is your ticket and you no longer need a paper ticket.