SP Intranet Status

Last Updated on 2023-05-01 by Beyond Key Systems Pvt Ltd

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Common SP Intranet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SP Intranet app on iOS and Android devices. Solve all SP Intranet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SP Intranet iPhone Issues and Solutions

SP Intranet iOS app crashes, not working, errors
SP Intranet iOS app network issues
SP Intranet on iOS has black/white screen

SP Intranet Android App Issues and Solutions

SP Intranet has errors/crashing/not working
SP Intranet server network connectivity issues
SP Intranet has black screen

SP Intranet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SP Intranet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SP Intranet app crashes or not working on Iphone (iOS):

Close and restart the SP Intranet app on iPhone
Update SP Intranet app to the Latest Version for iOS
Uninstall and reinstall SP Intranet iPhone app
Update your iPhone to the latest iOS version

Fix SP Intranet on iPhone unable to connect to server/internet connection issues::

To resolve SP Intranet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SP Intranet black/white screen (blank screen) on iPhone:

Follow the SP Intranet iOS app troubleshooting guide Here →

SP Intranet Android App Issues and Solutions

Fix SP Intranet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SP Intranet app issues:

Force Stop the SP Intranet App
1. On android, goto "Settings" » click SP Intranet app. » click "Force Stop".

Update SP Intranet to the latest version on PlayStore

Clear SP Intranet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SP Intranet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SP Intranet.

Fix SP Intranet unable to contact server/ SP Intranet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SP Intranet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SP Intranet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SP Intranet on android.

Solve SP Intranet black/white screens issue on Android:

Follow the SP Intranet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beyond Key Systems Pvt Ltd, developers of SP Intranet.

About this app

SP Intranet mobile app gives you quick and easy access to all contact information of your organization's employees at your fingertips. - Get all employees contact information from your organization's Intranet, such as: Name, Photo, Email ID, Mobile phone number, Work phone number, Department, Location, Job Title (Designation), Date of Joining, Date of Birth, etc. - Easy to use Mobile App that works seamlessly with Beyond Intranet's Employee Directory Global/GlobalPlus Add-in. - View Company News in form of News Articles, Blogs, Links, Birthdays, Anniversaries, HR Updates, Employee Announcements or any other employee engagement activities.